Build Masters Construction in Springfield, Illinois 62704

Build Masters Construction

650 W Lenox Ave, Springfield, IL 62704

4.3 (11 reviews)

Overview:
Build Masters Construction is a contractor located in Springfield, IL, offering a range of services primarily focused on roofing and exterior construction. They are recognized for their commitment to quality work and customer satisfaction.

Services Provided:
– Roofing installation and replacement
– Consultation on roofing materials
– Gutter installation and repair
– Insurance claim assistance
– General contracting services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (217) 717-4406
Website: https://buildmastersconstruction.com/Contact-Us

Customer Reviews and Sentiment:
Build Masters Construction has received varied reviews across different platforms:

Google Reviews: 4.3 stars based on 11 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and customer support. Customers appreciate their thorough explanations throughout the project and effective communication.

Examples of positive reviews include:
“Me and My Mother just had a fantastic experience with them!” – Addison Marot
“They were professional, their work was quality & made such a difference to our home.” – Kristina Paden
“They finished my roof in one day… They were very thorough explaining the work to be done.” – Rick Egger

However, there are significant negative sentiments noted regarding communication:
“Rarely returns call.” – Haze M
“Several attempts to speak with project handler staff… goes directly to voicemail.” – Vincent Manansala

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, effective communication, timely project completion, thorough explanations, and strong customer service.
Negative Sentiments: Communication issues, difficulty in reaching project staff, and slow response to calls.

Additional Ratings:
BirdEye: 4.3 stars based on 11 reviews, indicating similar overall satisfaction among customers.
Total Lead Smart Rating: 7.3

Conclusion:
Build Masters Construction stands out in Springfield, IL for their dedication to quality and customer service in roofing projects. Despite some challenges with communication, the overall sentiment is positive, and they come highly recommended by numerous satisfied clients.

Member Since September 2024

Listing Id 701453

Contact Info

650 W Lenox Ave, Springfield, IL 62704
(217) 717-4406
Lead Smart Rating :
7.3/10.0

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Listing location

650 W Lenox Ave, Springfield, IL 62704

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Reviews

Addison Marot

7 months ago

Me and My Mother just had a fantastic experience with them! Would recommend Buildmasters to anyone.

Haze M

9 months ago

Rarely returns call .

Vincent Manansala

10 months ago

Several attempts to speak with project handler staff it goes directly to voicemail. Suggesting to check voicemails to unload calls. Respond to follow up calls.

Kish Broomfield

10 months ago

Kai and his team replaced my roof. He took time to throughly explain everything, the project, the shingles, gutters-everything. They came out got to work and got the job done.

Jeff Miller

11 months ago

The work that was done on our building looks great and was done quickly, professionally and without issue!

KRISTINA PADEN

11 months ago

There are not enough nice words to list how wonderful our experience with Build Masters Construction was. They were professional, their work was quality & made such a difference to our home, they answered all our questions, they kept us up to date on progress leading up to their work, they were on time when they arrived to do their work, they were respectful of our home, yard & time, they followed up with us after the work was completed & when all was said and done you couldn’t even tell that any work had been done-other than the amazing new roof that they installed on our home & garage. Thank You Kai & the whole team that removed our old roof, cleaned up, replaced old & damaged boards, & installed a new roof on our home & garage. I would recommend this company to any home owner that needs a quality, professional company to work on their home.

rick egger

11 months ago

Build Masters Construction replaced my roof due to hail damage. They worked closely with the insurance company making sure I got the most out of my settlement. They were very thorough explaining the work to be done and the warranty. I can’t say they were the cheapest in price but they were very competitive. You don’t want a contractor that’s going to cut corners and 5 years later you have water in your attic. They finished my roof in one day even though there’s multiple hips and valleys on my roof (see attached picture which is prior to their work). There was a drip edge I wasn’t happy with and some small damage to a gutter that I called them about. They were back the next day. They replaced the whole gutter instead of trying to repair it and fixed the issue with the drip edge at no charge. Very easy to work with.

Bailey Cato

11 months ago

They did great work for us. Very fast work. Respectful and dependable. They helped me from my initial to the final finish I wouldn’t use anyone else.

Community Network

11 months ago

Working with Kai has been the best experience. Finding a reputable roofing company in this day and age is hard. Buildmasters is one of the best, hands down.