Overview:
DaBella is a contractor-based business located in Idaho Falls, ID, specializing in home improvement services including roofing, window installation, and siding. With a significant presence in the area, they are known for their comprehensive service offerings and dedication to customer satisfaction.
Services Provided:
– Roofing
– Window Installation
– Siding Repair
– Home Improvement Solutions
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (208) 742-3635
Website: https://dabella.us/location/idaho-falls/
Customer Reviews and Sentiment:
DaBella has received diverse feedback from its customers across various platforms:
Google Reviews: 4.5 stars based on 563 reviews.
Positive feedback emphasizes the knowledgeable and friendly staff, timely completion of projects, and quality of work.
Examples of positive reviews include:
“Devan and Alan were very helpful in my getting a walk in shower.” – Teri Ritter
“Thanks to Connor Lewis and DaBella I was able to get an amazing roof for an amazing price.” – Telford Cherry
However, there are notable complaints regarding poor customer service and mishandled projects.
Examples of negative reviews include:
“These guys were incredibly rude to my husband.” – Hannah Haroldsen
“I had the south end of the house siding replaced… siding still has not been correctly fixed.” – Rosanne Hansen
Review Summary:
Positive Sentiments: Knowledgeable and friendly staff, quality work, helpful service, fair pricing.
Negative Sentiments: Poor customer service, project mismanagement, high pricing for services.
Additional Ratings:
BirdEye: 4.5 stars based on 563 reviews, aligning with the positive sentiment expressed in Google reviews.
Better Business Bureau (BBB): The business is not accredited; specific complaint data is not available.
Total Lead Smart Rating: 6.8
Conclusion:
DaBella presents itself as a viable option for home improvement services in Idaho Falls, particularly noted for its quality and helpful staff. However, potential customers should be mindful of the mixed reviews and reports of poor customer interactions that may affect their experience.
Member Since September 2024
Listing Id 652951