JC Quality Customs

mucio morin

4 months ago

If I could give them zero stars I would. There name suggests quality work, but there was nothing quality about their work. They were constantly late and I don’t mean by an hour, which I would have understood because we live so far, but he would say he would be there at 9am and would show up at 2pm, he would forget tools and material all the time and even had us go pick up material for him. This company did our flooring and counter tops and backsplash and none of it was great. I have taken pictures and you see the backsplash is crooked and in even some parts were never finished. The floor was the worst there were spots not completed and they just covered it up with our appliances. Behind our washer and dryer you can see the floor was never completed. And the same behind the fridge and under the stove. The floor began cracking after one month and they refused to come fix their work because it would cost him too much to come and fix it. Jose was a nice guy and sounded like he knew what he was talking about. I knew nothing about this so I trusted all his decisions. He put cardboard in the bottom of the flooring probably thinking I would never see it, but I had to have another company come out and fix all his flooring work out of my pocket. I would never recommend this company. I was going to let this go, but when I looked on his website and saw he had used pictures from the job he did for us as an example. I knew I had to say something because that is dishonest. Shoppers beware. He may give you a good price but it will cost you double in the end to fix his work.