T. U. Parks Construction Co.

Overview:
T. U. Parks Construction Co. is a reputable construction company located in Chattanooga, TN. The company has been serving the community since 1944 and specializes in general contracting and construction services.

Services Provided:
– General contracting
– Construction services
– Residential and commercial projects

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (423) 648-3800
Website: http://www.tuparks.com/

Customer Reviews and Sentiment:
T. U. Parks Construction Co. has received mixed feedback across various platforms:

Google Reviews: 4.3 stars based on 11 reviews.

Positive sentiments highlight the company’s prompt service, professionalism, and ability to meet tight deadlines. Customers praised their accommodating nature and quality of work.

Examples of positive reviews include:
“I can not say enough good things about this company… they bent over backwards to accommodate us and sent the nicest people out” – Ryan McReynolds
“One of Chattanooga’s Top general contractors since 1944.” – J. Hill

Negative feedback focuses on issues related to customer service and billing practices, with specific complaints about rude interactions with billing staff.

Examples of negative reviews include:
“…dealing with their billing department was horrendous… the woman doing the billing was nasty, short and rude.” – Rose Williams
“This contractor sucks.” – Jerry Watkins

Review Summary:
Positive Sentiments: Prompt service, professionalism, accommodating staff, quality of work.
Negative Sentiments: Poor customer service in billing, unresolved complaints.

Additional Ratings:
BirdEye: 4.3 stars based on 11 reviews, indicating a balance of customer satisfaction with some noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 6.5

Conclusion:
T. U. Parks Construction Co. is a solid choice for construction services in Chattanooga, TN, known for their professionalism and successful project completions. However, potential clients should be mindful of mixed reviews, particularly concerning customer service in billing.