Y2K Plumbing in Defiance, Ohio 43512

Y2K Plumbing

1128 Schultz St, Defiance, OH 43512

3.4 (9 reviews)

Overview:
Y2K Plumbing is a family-owned construction company located in Defiance, OH. They provide plumbing services and are recognized for their commitment to quality and customer satisfaction.

Services Provided:
Plumbing repairs, installation services, customer support.

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (419) 576-0475
Website: http://www.y2kplumbing.com/

Customer Reviews and Sentiment:
Y2K Plumbing has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 9 reviews.

Positive feedback highlights the company’s dedication to getting the job done right, timeliness, and professionalism.

Examples of positive reviews include:
“Family owned business that is dedicated to doing right by people. Highly recommend.” – Tom Gould
“Great service, fast and professional.” – Melissa Garcia
“Y2K has always done a high quality job.” – Kpatrick Foster

Negative feedback, however, raises serious concerns regarding customer service and accountability:
“Beware! Will damage your property then blame it…” – Brian Brown
“John, you were pompous, rude, demeaning and unpleasant.” – Cody Orlando

Review Summary:
Positive Sentiments: Dedication to quality, timely service, professionalism, and good customer interaction.
Negative Sentiments: Issues with property damage, lack of accountability for errors, rude customer service experiences.

Additional Ratings:
Total Lead Smart Rating: 4.0

Conclusion:
Y2K Plumbing shows a commitment to quality and timely service in Defiance, OH, but potential customers should be cautious due to the mixed reviews and significant complaints regarding customer service and accountability.

Member Since September 2024

Listing Id 632678

Contact Info

1128 Schultz St, Defiance, OH 43512
(419) 576-0475
Lead Smart Rating :
4.0/10.0

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Listing location

1128 Schultz St, Defiance, OH 43512

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Reviews

Brian Brown

5 months ago

Beware! Will damage your property then blame it on the bathtub. Have a brown water spot on basement ceiling from them hooking up an outside spigot and a huge hole in the ceiling from them not hooking up drainage correctly to bathtub. They will then come back to fix their mistakes and charge you for it saying it wasn’t their fault. Show up at the door smoking cigarettes without even letting us know they are coming over and do not take any blame. Over $3,000 bill, they charge to come back and fix their mistakes. They also told us that they can fix the ceiling if we have extra 25 year old ceiling tiles but they will charge us for labor! What a joke. Do NOT use this company. We will be seeing Y2K Plumbing in small claims court!

Cody Orlando

8 months ago

John, you were pompous, rude, demeaning and unpleasant. If this wasn’t google, then I could really speak my mind. But as long as other people that look up your company see this, then I’m satisfied. Don’t do business with y2k.

Tom Gould

a year ago

Family owned business that is dedicated to doing right by people. Highly recommend. Witnessed first hand their dedication to get the job done not only right but also timely.

Melissa Garcia

a year ago

Great service, fast and professional

Kpatrick Foster

2 years ago

Y2K has always done a high quality job. I’ve had several jobs done by John and his company always professional and willing to go the extra mile to make the customer happy.