Bertussi Contracting, Inc. in Pearl River, New York 10965

Bertussi Contracting, Inc.

60-70 Dexter Plaza, Pearl River, NY 10965

3.6 (5 reviews)

Overview:
Bertussi Contracting, Inc. is a construction company located in Pearl River, NY. The company primarily provides plumbing services, addressing issues such as leaks, boiler servicing, and hot water heater maintenance.

Services Provided:
– Plumbing services
– Leak repairs
– Hot water heater servicing
– Boiler servicing

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (845) 735-5588
Website: https://www.bertussiplumbing.com/

Customer Reviews and Sentiment:
Bertussi Contracting, Inc. has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 5 reviews.

Positive feedback generally praises the quality of work, with some customers expressing satisfaction with specific repairs.

Examples of positive reviews include:
“I am satisfied with the quality of work. I would recommend Bertussi to anyone.” – Saber Uddin
“Great guys” – John Harrington

Negative feedback highlights issues with professionalism, communication, and billing practices.

Examples of negative reviews include:
“Had one of the workers come to our house… basically said he couldn’t help… definitely do not recommend very unprofessional!” – Melissa Gruber
“Be vigilant and don’t let them charge you for time they were not working!” – Nicholas Prastos

Review Summary:
Positive Sentiments: Quality of work, satisfaction with specific services, helpfulness of staff.
Negative Sentiments: Unprofessional behavior, inadequate communication, high pricing and billing practices.

Additional Ratings:
BirdEye: 3.6 stars based on 5 reviews, reflecting a similar trend of customer satisfaction interspersed with significant concerns.
Total Lead Smart Rating: 5.2

Conclusion:
Bertussi Contracting, Inc. demonstrates capabilities in plumbing services with several satisfied clients praising their work. However, potential customers should be cautious due to recurring complaints about professionalism and billing practices, as noted in the reviews.

Member Since September 2024

Listing Id 683659

Contact Info

60-70 Dexter Plaza, Pearl River, NY 10965
(845) 735-5588
Lead Smart Rating :
5.2/10.0

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Listing location

60-70 Dexter Plaza, Pearl River, NY 10965

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Reviews

melissa gruber

5 months ago

Had one of the workers come to our house for a leak in our bathroom. He tore up our ceiling didn’t clean it up and basically said he couldn’t help so we had another worker out and said he would be in contact with us about pricing and setting up a date to actually deal with the leak! Never called we even called them asking if they had any prices ready and they couldn’t give us any answers said they would call back and never did. Been a week and half and we can’t use our main bathroom definitely do not recommend very unprofessional!

Nicholas Prastos

a year ago

Be vigilant and don’t let them charge you for time they were not working! The plumbers working for this company are a nice, competent group. I have used them a handful of times for large and small jobs and have generally been happy with the service, but be prepared for ($$$$) bills for even the most minor of jobs. I have found they charge for every minute – from the moment the van pulls into your driveway, time they spend enjoying the coffee you offered, breaks and time talking about their additional services(almost an hour one time). Even so, I took care of all bills in full and on the spot. Sadly, they do not treat loyal, existing clients like valued business which has been disappointing (I have an emergency today and they were only concerned about covering their pricey emergency trip charge). I felt like a first time caller every time I reached out.

Saber Uddin

a year ago

Bertussi serviced my hot water heater and boiler. I am satisfied with the quality of work. I would recommend Bertussi to anyone.

John Harrington

2 years ago

Great guys