Total Design Homes in Scottsdale, Arizona 85254

Total Design Homes

7114 E Sahuaro Dr suite b, Scottsdale, AZ 85254

4.2 (5 reviews)

Overview:
Total Design Homes is a construction company located in Scottsdale, AZ. They specialize in various home renovation projects, including commercial property work and bathroom remodels. The company aims to deliver quality service and understanding of client needs.

Services Provided:
– Bathroom remodeling
– Commercial property renovation
– General construction services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (480) 226-0343
Website: https://totaldesignhomes.com/

Customer Reviews and Sentiment:
Total Design Homes has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights their excellent communication, quality of work, and customer satisfaction.

Examples of positive reviews include:
“This is a great company to work with. Their communication is excellent and I would trust them with any other project.” – Cindy White
“Overall outstanding work my bathroom looks so great I’m glad I used them…” – Emy G

However, a serious complaint mentioned significant mistakes in project management and poor communication, leading to customer frustration.

Negative feedback includes:
“Do not use Total Design Homes. The number of mistakes made on our project was enormous…” – Danielle C.

Review Summary:
Positive Sentiments: Excellent communication, high-quality products, satisfaction with completed work, and trusted for future projects.
Negative Sentiments: Major issues with project execution, lack of professionalism, and insufficient communication which led to frustration.

Additional Ratings:
BirdEye: NA
Total Lead Smart Rating: 5.8

This rating reflects the strong positive sentiment from satisfied clients, weighed against the significant dissatisfaction expressed in one of the reviews.

Conclusion:
Total Design Homes is a company with potential in the construction sector, recognized for delivering good quality work and positive client relationships. However, the significant negative feedback regarding project management and communication should be a consideration for prospective customers.

Member Since September 2024

Listing Id 697836

Contact Info

7114 E Sahuaro Dr suite b, Scottsdale, AZ 85254
(480) 226-0343
Lead Smart Rating :
5.8/10.0

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Listing location

7114 E Sahuaro Dr suite b, Scottsdale, AZ 85254

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Reviews

Cindy White

4 months ago

This is a great company to work with. They are currently working on a commercial property for us and have had great service, follow through and a clear understanding of what we need for our space. Their communication is excellent and I would trust them with any other project that we have.

Katie

7 months ago

I absolutely love my bathroom remodel. Start to finish it was a great experience. I am an educated consumer and know that there will ALWAYS be hiccups when it comes to construction. It is the nature of the breast. I will add pics as soon as I style my gorgeous bathroom!

Jefry Toro

8 months ago

Top quality products and installation. Very happy with the work they did.

Emy G

10 months ago

Overall outstanding work my bathroom looks so great I’m glad I used them owner is so sweet and amazing 1000% would definitely recommend

Danielle C.

10 months ago

Do not use Total Design Homes. The number of mistakes made on our project was enormous. From not measuring things properly, to not checking the quality or correctness of orders, from losing materials for weeks, and a general lack of professionalism. We had custom handmade tile for the project given to us by someone, and she reassured us several times over the YEARS waiting, that there was enough. I even asked her to triple check, because we had a lot of time (years) between planning and install. When it finally came time to install, our contractor had to tell us there wasn’t even enough tile to do one small area!! So we had to scramble. Our contractor also had scheduled pool tile installation, only to find out she didn’t have the pool tile on hand because it had been sent back due to no where to store it. There was a complete lack of communication across all of these issues (and there were many more that are not listed here). I always had to find out from the contractor what the issues were, not from the designer. There was no timeliness or sense of urgency. She simply would be apologetic but then never followed through and then became argumentative when we would raise the concerns again. She acted like she was doing us a favor, even though she had been paid upfront for the project by the prior contractor. Do not do business with this company. You will regret it.