Bath Planet by NW Bath Specialists in Spokane Valley, Washington 99216

Bath Planet by NW Bath Specialists

14700 E Indiana Ave 2038 & 2042, Spokane Valley, WA 99216

4.7 (79 reviews)

Overview:
Bath Planet by NW Bath Specialists is a bathroom remodeling company located in Spokane Valley, WA. They specialize in shower installations and renovations, offering high-quality products and professional services to enhance bathroom spaces.

Services Provided:
– Shower installations
– Bathroom remodeling
– Professional consultations
– Quality product offerings

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (509) 926-5808
Website: https://www.washingtonbathroomremodeling.com/

Customer Reviews and Sentiment:
Bath Planet has a 4.7-star rating based on 79 reviews across various platforms.

Positive feedback emphasizes the professionalism, quality of work, and efficiency of the installation team. Customers frequently mention their satisfaction with the finished product and prompt service.

Examples of positive reviews include:
“Excellent results!! Great quality of products and a Very professional contractor” – John Silvestri
“Everything was fantastic… The installer was polite and professional.” – Cathy Docker
“We are very happy with the quality of materials and overall look of our new shower.” – Mike Borysewicz

Negative feedback highlights issues with communication, pricing discrepancies, and persistent follow-up calls.

Examples of negative reviews include:
“They are relentless with phone calls… I was able to answer and tell them to stop spamming my phone.” – Samantha Rutter
“Their showers are not good enough… they are way over priced.” – Matthew Burggraaf

Review Summary:
Positive Sentiments: High-quality products, professional installations, efficient service, and good communication from some staff members.
Negative Sentiments: Issues with pricing transparency, persistent follow-ups, and a lack of licensed plumbing consultations.

Additional Ratings:
BirdEye: 4.7 stars based on 79 reviews, reflecting strong overall customer satisfaction with the services provided.
Better Business Bureau (BBB): The business has a profile but is not accredited. There are no significant complaints noted in the last three years.

Total Lead Smart Rating: 7.8

Conclusion:
Bath Planet by NW Bath Specialists is generally viewed as a reliable choice for bathroom remodeling services in Spokane Valley, WA, particularly noted for their high-quality installations and professional approach. However, potential customers should be mindful of the occasional communication and pricing issues reflected in some reviews.

Member Since September 2024

Listing Id 700990

Contact Info

14700 E Indiana Ave 2038 & 2042, Spokane Valley, WA 99216
(509) 926-5808
Lead Smart Rating :
7.8/10.0

Get A Quote Claim

Listing location

14700 E Indiana Ave 2038 & 2042, Spokane Valley, WA 99216

Get Direction

Reviews

Matthew Burggraaf

3 weeks ago

They are not the people you want to work with. Their showers are not good enough, won’t last and they are way over priced. They also will say one thing and mean another. And if they offer you anything extra make sure you double check the prize they give you, because it’s probably going to go up way more than they say.

John Silvestri

3 weeks ago

Just had our 35 year old shower replaced – Excellent results!! Great quality of products and a Very professional contractor – Tom!!

Robert

a month ago

Gregory is a jerk

Cathy Docker

2 months ago

Everything was fantastic. The new shower stall was installed in 2 days and the appointment was 2 weeks earlier than expected. The installer was polite and professional.

Samantha Rutter

4 months ago

When we requested a consultation from bath planet I didn’t realize they wouldn’t be sending a licensed plumber to us and it would just be a sales person. They gave recommendations on what they thought we should do and we later had a consult with a licensed plumber to get their thoughts and the recommendations weren’t up to code…. so glad we didn’t pursue this. However the reason for the one star is they are relentless with phone calls. They followed up with me after our meeting and yesterday called me from different numbers at 1048a, 1148am, 12:49pm, 1:49pm and 3:45pm. They then called me again today at 8:01am, 9:02am, 10:09am, 11:12am and finally 12:13pm I was able to answer and tell them to stop spamming my phone and lose my number.

Richard Snyder

5 months ago

Great service. Did everything yhey said they were going to do. Fast and easy

Mike Borysewicz

5 months ago

Bath Planet’s installer (Lester) was very professional and answered every question we had, however minor. We are very happy with the quality of materials and overall look of our new shower. What a tremendous improvement! Would recommend this company to anyone.

Joe Gaul

9 months ago

I love this company and their people. Donna is awesome. She is always asking if we’re satisfied with the work as it is in progress and is always answering calls with questions. Claud, the installer… I cannot say enough about how skilled and professional he is. Very nice young man and just did such a good job. We had questions about the plumbing on the first day and Donna sent out Bob in the morning of the second day. He was great and he explained everything. My biggest fear was plumbing leaks and not because they didn’t do a good job,.. just worried in general about new plumbing. No leaks so far and we are happy about that. With the work and the customer service and just the people involved were so great. Contact them if you’re planning a remodel. you won’t regret it.

Robert Anderberg

a year ago

Quality shower remodel done professionally in less than two days as advertised. We would use them again if we needed a shower or bath remodel.

Kevin Daley

a year ago

We shopped around for a shower install and found Bath Planet. The estimator was very honest and straightforward about the cost and very efficient with our time. The installer showed up early and was very professional and answered all our questions. The installer’s supervisor showed up and installed a border that we did not ask for which was a tremendous help for us. I would definitely recommend them!