West Shore Home in Chattanooga, Tennessee 37406

West Shore Home

1320 Appling St, Chattanooga, TN 37406

4.7 (653 reviews)

Overview:
West Shore Home is a bathroom remodeling company located in Chattanooga, TN. The company specializes in various bathroom renovations, including shower installations and window replacements. With a commitment to customer satisfaction and efficient service, West Shore Home has garnered a significant presence in the home improvement industry.

Services Provided:
– Bathroom remodeling
– Shower installations
– Window replacements
– Professional installation services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (423) 482-9909
Website: https://westshorehome.com/locations/chattanooga-tn/

Customer Reviews and Sentiment:
West Shore Home has received a primarily positive response across various platforms, boasting a rating of 4.7 stars based on 653 reviews.

Positive feedback emphasizes the professionalism, efficiency, and cleanliness of the service. Customers have appreciated the quick turnaround time and attention to detail.

Examples of positive reviews include:
“Great JOB TANNER, AUSTIN,KENTREL” – Tony Brown
“On time, efficient and extremely clean.” – Marc Crawford
“We love our shower! … We totally trust and are impressed with West Shore Home.” – E T

However, there are complaints about pricing and cleanliness post-service.

Examples of negative reviews include:
“This company charged my 90 year old war veteran father $15,000 to replace a small standup shower.” – T Boyd
“They left our home a mess! Dust was everywhere…” – Etta Stover

Review Summary:
Positive Sentiments: Professionalism, quick service, efficient installation, attention to detail, and thorough clean-up.
Negative Sentiments: Concerns over pricing, instances of inadequate clean-up, and specific customer dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 653 reviews, indicating a strong overall customer satisfaction with some reported issues.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+, reflecting solid business practices.
Total Lead Smart Rating: 7.6

Conclusion:
West Shore Home appears to be a highly regarded choice for bathroom remodeling services in Chattanooga, TN, recognized for their efficiency and customer satisfaction. However, potential clients should consider a few negative reviews regarding pricing and post-installation clean-up before making a decision.

Member Since September 2024

Listing Id 625581

Contact Info

1320 Appling St, Chattanooga, TN 37406
(423) 482-9909
Lead Smart Rating :
7.6/10.0

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Listing location

1320 Appling St, Chattanooga, TN 37406

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Reviews

Tony Brown

4 days ago

Great JOB TANNER, AUSTIN,KENTREL

T Boyd

a week ago

This company charged my 90 year old war veteran father $15,000 to replace a small standup shower. Simply terrible pricing for such a small job. There was no tile work done just a simple small stand up shower. Do not use this company.

Marc Crawford

a week ago

The installation team of Briley Frazier and Zachary Smith was fabulous. On time, efficient and extremely clean. I would recommend West Shore Home because of their professionalism.

Dawn Stewart

a week ago

We just had our Master Bathroom remodeled, and we love it!! We didn’t think it was possible to have this completed in just 2 days, but they did it. Jason Stamps and Chace Allen were amazing! Both guys were very professional, hard working, friendly and their attention to every detail is commendable. Also need to mention how they cleaned the work area each day.

Alma Maddux

2 weeks ago

Excellent job by Joel Allen and crew! Love my new windows!!

E T

3 weeks ago

Today, Briley Frazier and Zack Smith came to fit up my shower, it was amazing. Both guys were so professional and knowledgeable, very friendly, and great workmanship. They did a great job!! We love our shower! We will sure use West Shore Home for our home’s future upgrade. We were also impressed with Josh Martin when he first came to talk about our shower. We totally trust and are impressed with West Shore Home as a company and everyone that we came into contact with. Thank you, West Shore Home, for making my favorite place in the house, special!

Heidi Katz

3 weeks ago

Cameron E and Josh R were my installers. They were very professional and finished in 7 1/2 hours, leaving the bathroom spotless. Thank you, team. And thanks to Matt Davis!

Ron Militello

4 weeks ago

Extremely satisfied with the professionalism, the speed in which they did the job, the care they took, and the attention to detail as well as the cleanup. Thank you Cameron E. Tyler M Bradley F and Joel A.

Lois Smith

4 weeks ago

They were excellent. Did a great job and the clean up job was flawless. Would recommend all three did a superb job.

Etta Stover

a month ago

Omg! They left our home a mess! Dust was everywhere, pieces of board were all over our porch, the basement was just as messy where they installed the new water pipes. We had a travel clock on our front porch that has been there for years, it’s now gone. Who knows what else is missing we don’t know about yet. I don’t recommend this company!