Jacuzzi Bath Remodel of Portland

DesertRose1960

9 hours ago

Jacuzzi Bath Remodel of Portland replaced my 1970s tub and shower combination with a shower unit and glass doors. The marbled siding is easy to clean without seams or grout. The doors slide quietly and provide more light than the old shower curtain. I no longer have to worry about slipping in the tub or dealing with the dirty, old tile.

Nancy Advocaat

10 hours ago

Just got our great new remodeled shower. AUSTIN and TANNER are skilled, punctual and quite pleasant to have in our home.

Sue Stevens

a day ago

We had a new Jacuzzi shower put in. The two men who did the work did an excellent job. The shower looks wonderful. They did the work in one day and left the work area very neat and clean. Can’t wait for the 24 hour so I can try it out. I highly recommend Jacuzzi.

Alex Guerrero

2 days ago

Folks were polite but struggled completing the installation on time as committed and it was frustrating that the installers had no experience installing the bathroom doors they themselves recommended and the lead installer admitted that he had no experience installing the doors. So, no surprise that he installed the doors incorrectly and had to call back Jacuzzi to complain. To their credit, they reacted right away, sent people with the right training and experience who confirmed the door was installed incorrectly and unevenly. Unfortunately, this meant not only replacing the doors but one of the wall panels due to the fact that drilling new holes would be required. They now have to wait on materials before they can fix the issue. Update 7/12/24 It has been 3 weeks now and I am yet to receive a call or update from Jacuzzi as to when they will be able to repair the door and one of the wall panels. It is interesting that when I signed the contract to proceed with the bathroom remodel, within a minute they were able to give me a commit date for installation. However, after the bathroom is finished and the work has been confirmed defective due to poor installation by their technicians, all of the sudden they can’t even call with a schedule to fix and go missing in action. Update 7/16 There was a 2nd remodeling project included in the contract with Costco/Jacuzzi, the Master Bathroom. The remodeled was completed on 7/10 by Ozzie and Luis. This time it was a different experience as Ozzie and Luis did a great job and ensured we were satisfied with the result. This was a more complex remodel and Ozzie walked us through the process, offered options, answered questions, and more importantly, he delivered a great bathroom remodel for us. I give Ozzie and Luis 5 STARS for their professionalism, expertise, and workmanship. Unfortunately, I can’t give Jacuzzi overall more than 2 stars due to the fact that they have still not communicated a plan to us about the other bathroom remodel and making the correction to the defective installation.

Marja Holmes

3 days ago

Kaden and Tre did an amazing installation of my new Jacuzzi Shower. Very professional, attention to details and knowledge of the products. Highly recommend the product and installation team.

Tamara Pickerel

6 days ago

Installers Kaden, Tre and Luis were The Best! They were professional and respectful. The new shower looks amazing.

Tamara Ellis

6 days ago

We are very happy with our tub to shower conversion. The work that Tyler and Valentineo did was great down to the smallest detail. We appreciated how they took care in entering/exiting our home and kept the mess to a minimum. Our team was awesome and the results are stunning. Thanks everyone!

Annie Cozzie

a week ago

We had some initial issues with back orders pushing our install date back by 2 months, but the installation team, Kaden & Tre were absolutely fantastic. They did quick work, communicated well, and made sure I knew what was happening through the install.

John Idsinga

a week ago

Good Afternoon Half of your team members are Awesome. Kaylie in Tigard Should be the boss. She kept the deal together when nobody would return any calls. You tied up our funds for 3 MONTHS. This started April 20Th. By June 20th no one had contacted us and when we did get through, no return calls or communications until I caught up with Kaylie. Thank You Kaylie Your installation crews were great and they also deserve Honorable Mention for great service and doing a great job. This group gets 5 Stars. Their names are: Kaylie, (should be the boss), Paul, (Great foreman), Hiroki, Felix, Garrett and Domingo.

Styles Family

a week ago

Our shower looks amazing! We love it! They surpassed our expectation! The Jacuzzi team from Andrea Brown their Interior Design Specialist, to their remodel crew Tyler, Valentino, Jose, and others. The price is a bit steep but well worth the quality at this point. The payments are within reason. The process was pretty simple. They took care of the permit, demo, installation, plumber, cleanup. They take half upfront and the rest when done. The remodel was purchased in mid-April and finished by the end of June. Once materials were in (the longest wait) it only took two days from demo to finish. It would have been one day but our drain was a bit off center and the plumber fixed it easily. Truly it was top-notch service!! Thank you again Jacuzzi Team & City Inspector.