Toledo New Bath in Toledo, Ohio 43612

Toledo New Bath

4519 Bennett Rd, Toledo, OH 43612

3.7 (52 reviews)

Overview:
Toledo New Bath is a bathroom remodeling company located in Toledo, OH. They specialize in bathroom installations, particularly in the installation of showers and bathtubs, catering to customers looking for quality and craftsmanship in their bathroom renovations.

Services Provided:
– Bathroom remodeling
– Shower installation
– Bathtub replacement
– Installation of ADA walking showers
– Custom design consultations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (419) 470-8821
Website: https://www.toledonewbath.com/

Customer Reviews and Sentiment:
Toledo New Bath has a mixed reception based on customer feedback:

Google Reviews: 3.7 stars based on 52 reviews.

Positive feedback emphasizes the professionalism of the installers, their attention to detail, and the cleanliness of the work areas. Customers particularly appreciate the smooth communication and thoroughness of the installation process.

Examples of positive reviews include:
“Dennis was very professional… we are very very happy and would recommend him highly!” – Patrick Gorman
“Nick… is a master craftsman and very customer oriented.” – Joe Rymers
“The price was right and the design worked out met our needs.” – Robert Brandt

Negative sentiments arise from issues with incomplete installations and unresponsive customer service.

One notable complaint states:
“Ran well until it leaked & then the 4 month nightmare began!” – marty homan

Review Summary:
Positive Sentiments: Professionalism, attention to detail, effective communication, cleanliness, and good pricing.
Negative Sentiments: Issues with completed work, responsiveness, and customer complaints regarding service failures.

Additional Ratings:
BirdEye: 3.7 stars based on 52 reviews. This reflects a moderate level of customer satisfaction but highlights the presence of significant issues reported by some customers.
Total Lead Smart Rating: 5.5

Conclusion:
Toledo New Bath presents as a viable option for bathroom remodeling in Toledo, OH, especially appreciated for their skilled craftsmen and reasonable pricing. However, potential customers should consider the mixed reviews and reported issues with service and completion before making a decision.

Member Since September 2024

Listing Id 706227

Contact Info

4519 Bennett Rd, Toledo, OH 43612
(419) 470-8821
Lead Smart Rating :
5.5/10.0

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Listing location

4519 Bennett Rd, Toledo, OH 43612

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Reviews

Patrick Gorman

3 weeks ago

Dennis was very professional did an excellent job kept the area nice and clean and safe kept the water running for us,, as we only had 1 bathroom. He checked everything for us as he’s installing it we are very very happy and would recommend him highly to anyone who’s looking for his services. He went beyond what was expected in helping me install a new toilet.

Joe Rymers

3 weeks ago

I have nothing but great things to say about Nick, the installer. He, in my opinion, is a master craftsman and a very customer oriented individual. As for the clean-up, for me there was none. He was meticulously thorough and the post construction area was as clean, if not cleaner than before

Ann Kay Adkins

a month ago

Writing this on behalf of my mother in law, from start to finish the process was seamless. It was easy, the communication was clear and I appreciate all they did! That’s for everything, Kevin and crew! -Nancy J.

Peppers Mexican grill

a month ago

Anthony Garzony He’s a cheater

Stanley Lewinski

a month ago

We had a new ADA walking shower installed the last two days. It looks great! Kevin at Toledo New Bath help us choose the color, Dennis did a wonderful job with installation. He is an amazing craftsman. He kept the work area clean , and he educated us on the use of our new walking shower. We feel blessed that we had it done. Thank you Stan and Lin

Robert Brandt

2 months ago

The price was right and the design worked out met our needs. The installer, Justin, was methodical, caring and paid attention to detail and good at his job. Very happy with New Bath, old tub gone, new shower installed and it is beautiful.

Kevin Rubin

2 months ago

Did everything they promised! By far the best price. They carry the same exact material by the same manufacturer for far less!

marty homan

4 months ago

Ran well until it leaked & then the 4 month nightmare began! Series of failed repair attempts by New-Bath resulted in total replacement of tub by SanSpa. New tub installation was left unfinished and had to hire & pay 2 outside contractors to complete electrical and panel construction and installation.

Matthew Twigg

a year ago

I highly recommend. They were friendly, compassionate and was able to help me in a timely manner.

P M

a year ago

Toledo New Bath was delightful to work with from Matt to the installation crew.No pressure sales, very informative and professional sales representative. The installers took care with their work and were very clean. I would highly recommend this company for any remodeling job. A+