Overview:
JATES, Design+Build is a bathroom remodeling company located at 2636 N Lincoln Ave, Chicago, IL. Known for its design and construction services, JATES focuses on delivering customized remodeling solutions for residential spaces.
Services Provided:
– Bathroom remodeling
– Kitchen remodeling
– Project management
– Custom design and build
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (312) 995-3453
Website: http://jatesdesignbuild.com/
Customer Reviews and Sentiment:
JATES, Design+Build has received a mix of positive and negative reviews from customers.
Google Reviews: 4.6 stars based on 35 reviews.
Positive feedback highlights the company’s excellent customer service, responsiveness, communication, and overall quality of workmanship.
Examples of positive reviews include:
“Danielle, Marco, Amanda, and the whole JATES team were extremely helpful.” – Tim Worley
“Jates is an amazing team of people. Always attentive, helpful, great attention to detail.” – Stephen Stocker
However, negative sentiments also exist, particularly concerning high costs, project delays, and communication issues.
Examples of negative reviews include:
“The whole project was a disappointment and significantly behind schedule.” – Melissa Fassbender
“The final estimate for a single bathroom was over $90k.” – Justin Fowler
Review Summary:
Positive Sentiments: Excellent customer service, responsiveness, quality workmanship, good communication, precise project management.
Negative Sentiments: High costs, project delays, issues with communication, and dissatisfaction with the final product’s quality and aesthetics.
Additional Ratings:
BirdEye: 4.6 stars based on 35 reviews, reflecting a generally favorable experience, but with some recurring concerns about project management.
Better Business Bureau (BBB): Not accredited but has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.5
Conclusion:
JATES, Design+Build appears to be a solid choice for bathroom and kitchen remodeling in Chicago, appreciated for its design capabilities and customer service. However, potential clients should consider the mixed reviews regarding costs and project timelines before making a decision.
Member Since September 2024
Listing Id 626022