Overview:
Dreamstyle Remodeling is a bathroom remodeling company located in Denver, Colorado. With a strong reputation for its remodeling services, the company has garnered a significant number of reviews, showcasing both positive feedback for their craftsmanship and concerning issues related to customer service and warranty fulfillment.
Services Provided:
– Bathroom remodeling
– Shower installation
– Kitchen cabinet refacing
– Window and door installation
– Warranty services
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (303) 676-8172
Website: https://www.dreamstyleremodeling.com/locations/denver/
Customer Reviews and Sentiment:
Dreamstyle Remodeling has a rating of 4.6 stars based on 697 reviews.
Positive feedback highlights the quality of work, cleanliness, and efficient service. Customers appreciate the responsiveness of installers and the craftsmanship displayed in their projects.
Examples of positive reviews include:
“They did a great job! Very clean and quick.” – Martin Balodis
“Highly recommended.” – Gabriel Weintraub
“Our cabinets are 30+ years old… they went the extra mile to make them look and function as if brand new.” – Mike S
Conversely, there are notable complaints about poor customer service and follow-up on warranty issues. Some customers reported frustrations with communication and delays in repairs.
Examples of negative reviews include:
“We have had a very difficult time getting them to respond and follow up with the warranty work.” – Deb Bort
“Horrible customer service for any repairs.” – Ricky Hiner
“I probably am on my 5th or sixth time getting resolve.” – Anita Kreager
Review Summary:
Positive Sentiments: Quality workmanship, clean and quick service, and effective communication from installers.
Negative Sentiments: Poor customer service, delayed responses for warranty claims, and unresolved issues with previous projects.
Additional Ratings:
BirdEye: 4.6 stars based on 697 reviews, indicating a trend of customer satisfaction with highlighted service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, with ratings reflecting both positive and negative experiences among customers.
Total Lead Smart Rating: 7.2
Conclusion:
Dreamstyle Remodeling presents a mixed profile in the remodeling sector in Denver, showcasing a record of excellent craftsmanship alongside significant customer service concerns. Prospective clients should weigh the positive aspects of their services against the reported issues, particularly regarding warranty follow-ups and communication gaps.
Member Since September 2024
Listing Id 633028