Brown & Jackson Septic in Ellensburg, Washington 98926

Brown & Jackson Septic

107 N Main St, Ellensburg, WA 98926

4.1 (21 reviews)

Overview:
Brown & Jackson Septic is a reputable septic system service provider located in Ellensburg, WA. With over 20 reviews, they are well-regarded for their prompt response and exceptional customer service in managing septic system issues.

Services Provided:
– Septic system pumping
– Septic repairs
– Emergency septic services
– Portable toilet rentals

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (509) 925-1564
Website: https://www.facebook.com/509septic

Customer Reviews and Sentiment:
Brown & Jackson Septic has received positive feedback for their professionalism, quick response times, and dedication to customer satisfaction.

Examples of positive reviews include:
“Great customer service, thank you!” – Amy McGuffin
“Esteban was very professional and was able to pump the tank quickly.” – TK
“Fast response and got it done the same day.” – Dan Collins

Negative feedback is not prevalent in the reviews; however, there could be a mention of challenges faced by customers during emergencies, emphasizing the importance of quick action which Brown & Jackson consistently provides.

Review Summary:
Positive Sentiments: Professional service, quick response times, thorough work, and commitment to customer satisfaction.
Negative Sentiments: Minor challenges during peak service times, but generally well-handled by the team.

Additional Ratings:
Google Reviews: 4.1 stars based on 21 reviews, demonstrating strong customer satisfaction with a good number of positive feedback.
Total Lead Smart Rating: 8.5

Conclusion:
Brown & Jackson Septic appears to be a reliable choice for septic services in Ellensburg, WA. They are particularly noted for their fast response and thorough work, making them a solid option for those in need of septic repairs and maintenance.

Member Since August 2024

Listing Id 354110

Contact Info

107 N Main St, Ellensburg, WA 98926
(509) 925-1564
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

107 N Main St, Ellensburg, WA 98926

Get Direction

Reviews

Amy McGuffin

5 months ago

After 13 years it was time for service, the serviceman we had was very helpful and even helped us with our system. We were under the impression that we only had one tank but in fact we had two. So, it was top notch experience. Great customer service, thank you!

a year ago

We had the septic back up into the house. And after digging up our line, we found the pipe into the septic had broken off, providing no way for sewer to get to the tank. We called on Friday and they had a truck out first thing Monday morning. Esteban was very professional and was able to pump the tank quickly and give us an update on the condition. We were thoroughly impressed by his attention to detail. He called his repair person to make sure they could handle the pipe repair, which they can. UPDATE: the broken drain pipe was replaced within the week, just as they said. Everything works wonderfully, we couldn’t be happier. Our house is very rural, down a dirt road. We’re thankful they had no problems finding us, or helping us.

Tom Eisenberg

2 years ago

They did a very good job they came back to finish the work time And they followed through on some other matter. Great to see a company with such great service

Mel WaterRose

2 years ago

Awesome response time and they even got it done the same day even with a busy schedule. They took the time to figure out what the issue was instead of just pumping the system.

Dan Collins

2 years ago

Fast response and got it done the same day even though they had a full schedule. They took the time to figure out the issue rather then just pumping the system and leaving.

-Spam -

2 years ago

Very good service! Was treated with much respect!

Joey Graham

3 years ago

We could not be happier with the service and professionalism. They made it easy, and more importantly, stress free for my wife and I. We will HIGHLY recommend them to anyone needing septic repair. Two thumbs up!!

Caroline Moon

3 years ago

Great Service, Rented toilets and Washstands for my wedding

Cody McIntosh

4 years ago

Great local family owned and operated business. Great service for toilets and septic.

Shelia Kokorovic

4 years ago

The most amazing service!!! Needed septic pumped immediately and this team came to the rescue. Highly recommend.