Smokey mountain septic service Tri cities TN in Kingsport, Tennessee 37660

Smokey mountain septic service Tri cities TN

3024 N John B Dennis Hwy, Kingsport, TN 37660

4.9 (27 reviews)

Overview:
Smokey Mountain Septic Service is a reputable septic system service provider located in Kingsport, TN. Serving the Tri-Cities area, the company specializes in a range of septic services, including pumping, inspection, and excavation, with a focus on fast response times and customer satisfaction.

Services Provided:
– Septic pumping
– Septic tank inspection
– Septic excavation
– Installation of risers

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (423) 440-1090

Customer Reviews and Sentiment:
Smokey Mountain Septic Service has an impressive rating of 4.9 stars from 27 reviews on Google Reviews.

Positive feedback consistently highlights the company’s professionalism, prompt service, and thorough work. Customers have praised their efficiency and reasonable pricing, as well as their ability to handle challenging septic situations.

Examples of positive reviews include:
“These guys are top notch! Highly recommend… very professional and really saved the day.” – Kathy Jones
“They were super fast, efficient, and helped a lot.” – William White
“Showed up on time, SAME DAY I called them actually.” – Christopher Billman

However, there are some negative remarks that point to issues with communication and scheduling.

Example of a negative review:
“If you get them on the phone for any business, they keep passing you on to call at a later time.” – Tarver Mygatt

Review Summary:
Positive Sentiments: Excellent service, professional demeanor, quick response times, thorough work, reasonable prices.
Negative Sentiments: Communication issues, scheduling difficulties.

Additional Ratings:
BirdEye: 4.9 stars based on 27 reviews, indicating strong customer satisfaction with only minor issues.
Total Lead Smart Rating: 8.9

Conclusion:
Smokey Mountain Septic Service stands out as a reliable choice for septic system needs in Kingsport, TN, noted for their swift and professional service. However, potential customers should exercise caution due to some reported communication issues.

Member Since August 2024

Listing Id 363568

Contact Info

3024 N John B Dennis Hwy, Kingsport, TN 37660
(423) 440-1090
Lead Smart Rating :
8.9/10.0

Get A Quote Claim

Listing location

3024 N John B Dennis Hwy, Kingsport, TN 37660

Get Direction

Reviews

Robert Allen

2 days ago

Appointment was made quickly. Arrived a day earlier and what was needed was done fast. However, despite asking for both pumping and digging it up, they only pumped the septic. Yet the price remained the same as if it were both dug and pumped.

Kathy Jones

a month ago

These guys are top notch! Highly recommend. I had a failed septic pump and they came almost immediately to pump the tank. They were very professional and really saved the day. It was a more difficult project due to the location of the tank but they returned several more days to dig and complete the job. I’m not sure what I would have done without them. Brandonn and his crew are the best in town! Do yourself a favor and give them a call!

Phil Sims

2 months ago

Did a great job! Showed up on time! Great company definitely recommend them!

Dale Brown

4 months ago

They are the BEST at what they do! I recommend them highly to everyone that needs their services.

Celeste Hixson

4 months ago

Brandonn and his crew did an amazing job on my septic tank! They had issues getting my lid off and replaced the screws with ones that wouldn’t rust. Updated me when it was completed! Definitely no one else I’ll trust as a home owner for any septic needs!

William White

4 months ago

They were super fast, efficient, and helped a lot. The price was better than a lot of other places too.

Christopher Billman

4 months ago

Just had them out to pump my tank and inspect it. These guys were AWESOME!! Showed up on time, SAME DAY I called them actually. Knocked it out in a time shorter than I imagined possible, and put on a 12 in riser to boot. 100/100 service.

Shelby Tillery

4 months ago

Came about 16 hours after calling them. VERY quick service time in septic business. They were very thorough in making sure my tank was cleaned and scraped the sides/bottom which the last company did not do. Their price was very reasonable for how quick they came and how through they are. Thank you so much for getting our tank cleaned, see y’all in about 3 years we won’t be using anyone else!

Tarver Mygatt

7 months ago

If you get them on the phone for any business, they keep passing you on to call at a later time. Once you do get a hold of them they hang up on you.

Joseph Dockham

7 months ago

I highly recommend this company for your septic needs. spoke with them on Sunday and had them at the house on Monday morning. very professional and respectful of your property. Fast service at a reasonable price. Spoke with them about adding a riser to my septic tank so I don’t have to dig it out all the time. Plan on having them back to do the job. Keep up the Great work. I will be recommending them to family and friends.