Overview:
Flash Sanitation & Excavating is a septic system service provider located in Battle Creek, MI. Renowned for their prompt and courteous services, the company handles septic tank pumping, porta potty rentals, and related sanitation services.
Services Provided:
– Septic tank pumping
– Porta potty rentals
– Drainfield installation and maintenance
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday.
Contact Information:
Phone: (269) 963-0398
Website: http://www.flashsanitation.com/
Customer Reviews and Sentiment:
Flash Sanitation & Excavating has received mixed reviews across various platforms:
Google Reviews: 4.7 stars based on 162 reviews.
Positive feedback commonly praises their helpful staff, prompt service, and professionalism. Customers express appreciation for the informative assistance received during their interactions.
Examples of positive reviews include:
“Flash Sanitation will FOREVER have our business! The ladies on the phone were so helpful…” – Mary Martin
“Always amazing!” – Shauna Jones
“Fast, courteous and informative. Thank you!” – Dave Hlatko
Negative reviews highlight issues with customer service and communication, particularly regarding scheduling and service availability.
Examples of negative reviews include:
“They have convoluted billing schedules… Never use this service, they are terrible.” – Ashley Espinosa
“My husband called… and was almost immediately told that this company no longer pumps septic tanks.” – Hannah Bayha
Review Summary:
Positive Sentiments: Helpful and courteous staff, prompt service, good pricing, professional behavior.
Negative Sentiments: Communication issues, convoluted billing, and unreliable scheduling.
Additional Ratings:
BirdEye: 4.7 stars based on 162 reviews, indicating a strong overall customer satisfaction but with some service-related complaints noted.
Total Lead Smart Rating: 7.5/10
Conclusion:
Flash Sanitation & Excavating appears to be a solid choice for septic system services in Battle Creek, MI, well-regarded for their customer service and efficiency. However, potential clients should be mindful of the reported communication challenges and billing structure before making a commitment.
Member Since August 2024
Listing Id 343828