Black Hawk Septic Service in Bossier City, Louisiana 71111

Black Hawk Septic Service

405 Hamilton Rd, Bossier City, LA 71111

4.9 (61 reviews)

Overview:
Black Hawk Septic Service is a leading septic system service provider located in Bossier City, LA. Known for their high customer satisfaction, the company specializes in septic tank installation, repair, and maintenance, ensuring reliable and prompt service to meet their customers’ needs.

Services Provided:
– Septic system installation
– Septic tank pumping
– Septic system repair
– Customer service support (including after-hours assistance)

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (318) 230-4990
Website: https://blackhawkseptic.com/

Customer Reviews and Sentiment:
Black Hawk Septic Service has received outstanding reviews across various platforms:

Google Reviews: 4.9 stars based on 61 reviews.

Positive feedback highlights the company’s exceptional customer service, reliability, and professionalism. Customers have praised the staff’s willingness to assist, especially during urgent situations.

Examples of positive reviews include:
“Have a question about a septic issue on a weekend? Mr. Lance will help you out.” – SDG Outdoors
“Glad I found these guys. They were always courteous and on time.” – Terry McNaight
“Simply unheard of quality service.” – Derrick Chapman

The negative feedback pointed out issues regarding yard damage caused during service.

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, reliability, and quality work.
Negative Sentiments: Issues with yard damage during services.

Additional Ratings:
BirdEye: 4.9 stars based on 61 reviews, reflecting a consistent trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints noted in the last three years.
Total Lead Smart Rating: 9.1

Conclusion:
Black Hawk Septic Service stands out as a top choice for septic system needs in Bossier City, LA, celebrated for their exceptional service and reliability. However, potential customers should be aware of the isolated negative feedback regarding property damage during service.

Member Since August 2024

Listing Id 345401

Contact Info

405 Hamilton Rd, Bossier City, LA 71111
(318) 230-4990
Lead Smart Rating :
9.1/10.0

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Listing location

405 Hamilton Rd, Bossier City, LA 71111

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Reviews

SDG Outdoors

3 weeks ago

Have a question about a septic issue on a weekend after hours? Mr. Lance will help you out. Just wanted to leave this company a great review because of their kindness and willingness to help their customers. They deserve recognition for their customer service!

Landon Holloway

a month ago

Excellent customer service

Terry McNaight

a month ago

Glad I found these guys. We had a challenging septic tank install (not due to them) but they were always courteous, accessible, on time and recommended improvements. They are the best in town.

Alison Brown

2 months ago

Blackhawk has serviced our system twice now, & I couldn’t have been happier with the customer service. Lance reached out to me when I was searching the first time & this time answered my calls after hours & got us taken care of the following morning! AMAZING company!

Steven Finley

2 months ago

I have been dealing with my septic off and on since we moved into our house 5 years ago. I finally gave in a called them to handle it. They came out, assessed the situation and quotes a decent price. Then they came back and did the entire job in under an hour. I haven’t had issues so far since then. Would definitely recommend giving them a call for any septic issue.

Alex Hood

2 months ago

Very friendly guys! They do amazing work and are super professional and reliable! 💯 recommend them to everyone! …

Skyler Micheal

2 months ago

Theyll leave ruts on your neighbors yards and not notify anyone. Plus if its private property theyll tresspass onto it and then destroy the yard.

Derrick Chapman

4 months ago

These guys were the absolute best. My septic needed to be pumped but this company went ahead and further cleaned out my sprinkler lines and made sure everything was running like new before they left. They even removed the sprinkler heads and cleaned them out. One was broken and they fixed it free of charge. Simply unheard of quality service. All the extra service was not expected but they went above and beyond my expectations. 100% A1 service!!

Lysanne Lumina

5 months ago

Great staff and quality work!!

Barry Hester

8 months ago

Great company!! Lance and Doug did a great job.