Sam’s Plumbing Inc

Overview:
Sam’s Plumbing Inc is a plumbing service located in Casper, Wyoming, specializing in various plumbing solutions, including water heater installations and repairs. The company has a solid reputation in the local community for providing prompt and efficient service.

Services Provided:
– Water heater installation and repair
– Sump pump installation
– Emergency plumbing services
– General plumbing repairs

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (307) 333-4629
Website: http://www.samsplumbing.net/

Customer Reviews and Sentiment:
Sam’s Plumbing Inc has received a spectrum of reviews, leading to a rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s responsiveness, quality of work, and professional demeanor. Customers have praised the promptness and efficiency in service, especially during emergencies.

Examples of positive reviews include:
“Great service AAAA++++” – Irvin Walker
“I would/will use this company again and would encourage others to do the same.” – Dennis Gazdiewich
“Prompt, professional, and kindly dealt with my dogs barking!” – Michelle K

However, there are negative sentiments as well, particularly regarding timeliness and service quality in some instances.

The complaint noted issues such as:
“Never on time, doesn’t install things properly and lied about what he was installing.” – Kristin Cecil
“It took a full day to install a water heater… the plumber had no parts.” – Tera Gilett

Review Summary:
Positive Sentiments: Prompt service, professional behavior, fair pricing, thorough work, and emergency responsiveness.
Negative Sentiments: Issues with timeliness, improper installations, and lack of necessary parts leading to extended service times.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reflecting a similar trend of customer satisfaction mixed with occasional service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints regarding service effectiveness in the last three years.
Total Lead Smart Rating: 7.5

Conclusion:
Sam’s Plumbing Inc appears to be a reliable choice for plumbing services in Casper, WY, thanks to their prompt responsiveness and quality work. However, potential customers should be aware of some mixed reviews and occasional service issues before making a decision.