Overview:
Atomic Plumbing Water Heater Specialist is a plumbing company located in Richland, WA. The business focuses on providing quality plumbing services, specializing in water heater installations, diagnostics, and repairs. Known for their commitment to customer care and professionalism, they are a trusted choice in the Tri-Cities area.
Services Provided:
– Water heater installation and repair (tankless and traditional)
– Drain cleaning and plumbing diagnostics
– Commercial plumbing services
– Troubleshooting water pressure issues
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (509) 438-5333
Website: http://www.atomicplumbing.net/
Customer Reviews and Sentiment:
Atomic Plumbing Water Heater Specialist has enjoyed a strong reputation across multiple review platforms:
Google Reviews: 4.8 stars based on 47 reviews.
Positive feedback frequently highlights their exceptional customer service, quick response times, and high-quality workmanship. Customers express satisfaction with the professionalism and knowledge of staff, particularly David.
Examples of positive reviews include:
“David ran us through the options… Great job Atomic!” – Susan-Daniel Moreno
“It’s refreshing to find a company that genuinely cares about its customers.” – Michael Traeger
“Atomic Plumbing offers by far the BEST plumbing service in the Tri-Cities!” – Sara and Karl Hedlund
The complaint noted a lack of response during a follow-up, which led to a customer choosing another company for their plumbing needs.
Review Summary:
Positive Sentiments: Exceptional customer service, quick response, knowledgeable staff, professionalism, and quality repairs.
Negative Sentiments: Occasional communication issues and difficulty in reaching the company for follow-ups.
Additional Ratings:
BirdEye: 4.8 stars based on 47 reviews, reaffirming their positive reputation.
Total Lead Smart Rating: 8.7/10. This rating reflects the overall high customer satisfaction, quality of services, and the single unresolved complaint regarding communication issues noted in the reviews.
Conclusion:
Atomic Plumbing Water Heater Specialist stands out as a reliable choice for plumbing services in Richland, WA, praised for their knowledgeable staff and commitment to customer satisfaction. However, potential customers should be cognizant of occasional communication difficulties based on available feedback.
Member Since August 2024
Listing Id 379094