Bob’s Northwest Plumbing & Mech

Overview:
Bob’s Northwest Plumbing & Mech is a plumbing service located in Oak Harbor, WA. The company offers plumbing solutions to both residential and commercial clients in the area.

Services Provided:
– Leak repair
– Water heater installation
– General plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (360) 279-8319

Customer Reviews and Sentiment:

Bob’s Northwest Plumbing & Mech has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback highlights the company’s friendly staff and effective leak repair service. Customers have appreciated the skill level of the owner, Bob.

Examples of positive reviews include:
“The staff is very friendly and helpful. They fixed my leak in no time!” – Jj Watts
“Bob is a highly skilled plumber and does not do unnecessary repairs.” – Tim Goette

However, there are notable complaints about poor customer service, lack of communication, and perceived overcharging, which have led to customer dissatisfaction.

Examples of negative reviews include:
“No call back.” – Brian Sanderson
“Never recommend this company… Very rude and never going back.” – Venkat Alapati CPA

Review Summary:
Positive Sentiments: Friendly staff, skillful plumbing work, quick repairs.
Negative Sentiments: Issues with customer communication, lack of follow-up, and perceived dishonesty in pricing.

Additional Ratings:
Total Lead Smart Rating: 4.0

Conclusion:
Bob’s Northwest Plumbing & Mech presents a mixed bag for customers in Oak Harbor, with some praising its friendly service and plumbing skill, while others report poor communication and service issues. Potential clients should weigh these factors before deciding.