Overview:
Elite Sewer Repair is a plumbing service based in Lakewood, WA, specializing in sewer repairs and plumbing solutions. Known for their efficient service, they address a variety of plumbing issues, including water line replacements and sewer line repairs.
Services Provided:
– Main water line replacement
– Installation of shut-off valves
– Side sewer repairs
– Trenchless sewer repairs
– Water leak detection and repairs
– Plumbing consultations and preventative advice
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (253) 287-8090
Website: https://sites.google.com/elitesewerrepair.com/elitesewerrepair
Customer Reviews and Sentiment:
Elite Sewer Repair has generally received high ratings, with an overall score of 4.7 stars based on 15 reviews.
Positive feedback emphasizes their prompt service, professionalism, and thorough communication. A few examples of positive reviews include:
“I had a great experience…the company offered a nice discount for being military-friendly.” – Alex Zehm
“Elite sewer was quick to respond… I will definitely be using Elite Sewer again!!!” – Grace M
“I would recommend them to anyone looking for sewer work.” – Ryan Weichert
However, there are complaints regarding customer service follow-up:
“Called Luis to get this resolved…he never showed up…Will not recommend him to anyone.” – Scott Tveten
Review Summary:
Positive Sentiments: Efficient service, great communication, fair pricing, high-quality workmanship, respectful technicians.
Negative Sentiments: Issues with customer service follow-ups, delays caused by subcontractors.
Additional Ratings:
BirdEye: 4.7 stars based on 15 reviews, indicating strong customer satisfaction despite some service issues.
Total Lead Smart Rating: 7.5
Conclusion:
Elite Sewer Repair offers reliable plumbing services in Lakewood, WA, noted for their efficiency and customer-friendly approach. While the majority of reviews reflect positive experiences, potential clients should be mindful of a few negative experiences related to customer follow-up and subcontractor delays.
Member Since August 2024
Listing Id 364621