Hicks Plumbing Services LLC in Vienna, Virginia 22181

Hicks Plumbing Services LLC

2547 Five Oaks Rd, Vienna, VA 22181

4.8 (302 reviews)

Overview:
Hicks Plumbing Services LLC is a reputable plumbing company located in Vienna, VA. The company specializes in a range of plumbing services, focusing on emergency repairs, maintenance, and various plumbing installations.

Services Provided:
– Emergency plumbing services
– Leak repair
– Pipe repair and replacement
– Water pressure issues
– Drain cleaning
– Installation and maintenance of plumbing fixtures

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (703) 803-7466
Website: http://www.hicksplumbingservices.com/

Customer Reviews and Sentiment:
Hicks Plumbing Services LLC has maintained an impressive rating of 4.8 stars based on 302 reviews across various platforms.

Positive feedback emphasizes the company’s promptness, professionalism, and quality of service. Customers appreciate the ability to get quick responses, knowledgeable technicians, and transparent pricing.

Examples of positive reviews include:
“Called late on a Saturday afternoon… had someone to our house all in less than 30 minutes.” – Chris Myers
“Tony showed up within 30 minutes and got the issue resolved promptly.” – Wenhui Fang
“Absolutely fabulous! Seamless service.” – Neha Sharma

The only recurring complaint mentioned is a lack of details on availability during late hours beyond the standard schedule.

Review Summary:
Positive Sentiments: Quick response times, friendly and knowledgeable service, thorough repairs, transparent pricing, honest assessments.
Negative Sentiments: Limited availability details during late hours.

Additional Ratings:
BirdEye: 4.8 stars based on 302 reviews, reflecting a strong customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of A+. There have been no complaints in the last three years.
Total Lead Smart Rating: 9.5/10

Conclusion:
Hicks Plumbing Services LLC emerges as a highly reliable choice for plumbing services in Vienna, VA. They are particularly noted for their prompt and professional service, making them a preferred option for emergency plumbing needs. With a strong reputation and minimal negative feedback, potential customers can confidently consider their services.

Member Since August 2024

Listing Id 388587

Contact Info

2547 Five Oaks Rd, Vienna, VA 22181
(703) 803-7466
Lead Smart Rating :
9.5/10.0

Get A Quote Claim

Listing location

2547 Five Oaks Rd, Vienna, VA 22181

Get Direction

Reviews

Chris Myers

3 weeks ago

Called late on a Saturday afternoon/early evening for a leaking main shutoff valve. They answered promptly, took our info, and then had someone to our house all in less than 30 minutes. As a comparison, it took over 24 hours for another “emergency plumber”, who we called first, to even call us back. Our problem turned out to be a very easy repair that I should have known how to do myself, but that’s my fault not theirs. Also can’t fault them for the repair cost because they told us upfront what the after-hours/weekend emergency “show up” rate was. I have some other plumbing work that I’ve been putting off and I will definitely contact them to get a quote.

Michael Raumer

a month ago

Great service, fixed my water pressure issue immediately. Very knowledgeable and friendly service

Wenhui Fang

a month ago

I had a late night emergency water leak. Tried to fix it myself and only made the matter worse. After calling them at 2 am on Saturday, Tony showed up within 30 minutes and got the issue resolved promptly. Very polite, professional and experienced. The price was reasonable. Will definitely hire them again for future projects. Highly recommended.

Greg Fleishman

2 months ago

Hick’s plumbing was available in short notice, a real person answers the phone, they were professional, and very friendly. I’m happy to recommend them to anyone! Copper, pex, PVC, drain lines, I’m sure they’re qualified to work on everything. Tony explained the repair he did at our house as he was doing it and made sure it was a sound leak free repair before finishing the work. I’d be happy to call them again!

Neha Sharma

2 months ago

Absolutely fabulous! Tony was great. Seamless service. They came on time and fixed the problem in two minutes. Making an appointment was a breeze as well.

Marcus Walther

2 months ago

Excellent service! My plumbing issue were minor and he spent the time to explain and fix them. No charge. Bless you!

Deborah Waddill

3 months ago

Tony has helped us out several times in a pinch. Recently we had a leak in the basement ceiling and guests were coming to stay in the basement suite. Tony came over not once but twice. The first time he was trying to eliminate possible sources of the leak. The second time was follow-up which he found was a problem with the refrigerator, not a plumbing issue. Hicks Plumbing is very reasonably priced, responsive, and thorough! Thank you, Tony! Bill and Deborah

Max Wu

3 months ago

Fixed my drain in ten minutes

Raphael Balsam

3 months ago

Really pleased with the service we received from Tony. He came quickly, diagnosed the issue, ascertained that it had already fixed itself, and did not charge us since he didn’t have to fix anything. We really appreciate his customer-service mindset and will be sure to use Hicks Plumbing going forward. Thanks again!

Sienna Tounger

3 months ago

If you are looking for an honest, reliable plumber, look no further than Hicks plumbing ! We have had sink issues, toilet issues, and frozen pipe issues, and each time they have come fast and didn’t charge us an arm leg for the services! Super friendly, and skilled, never tried to up sell! (I sound like a paid advertisement, but they are just that good!)