Doherty Plumbing Co., Inc. in Chantilly, Virginia 20151

Doherty Plumbing Co., Inc.

14004-J Willard Rd, Chantilly, VA 20151

4 (20 reviews)

Overview:
Doherty Plumbing Co., Inc. is a plumbing service provider located in Chantilly, VA. The company offers a range of plumbing solutions characterized by a focus on professionalism and customer service.

Services Provided:
Plumbing installation and repair, gas line installation, water main services, dishwasher installation, general plumbing services.

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (703) 802-2858
Website: http://dohertyplumbing.net/

Customer Reviews and Sentiment:
Doherty Plumbing Co., Inc. has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.0 stars based on 20 reviews.

Positive feedback emphasizes the professionalism, efficiency, and quality of service provided by the technicians. Customers have appreciated the expertise and dedication shown by the team in resolving plumbing issues.

Examples of positive reviews include:
“Absolutely remarkable… true professionals who take pride in their work.” – Sherif Marzouk
“Excellent company; very professional.” – Andrew Huttner
“Great customer service. They earned my future business.” – Garrett Hutzel

However, negative sentiments include complaints about scheduling issues and poor communication, particularly concerning delays and service failures.

A notable complaint states:
“6 days and 2 lame excuses later, they finally showed up… the inconvenience and lack of responsibility was absolutely intolerable.” – Alexis Masso

Review Summary:
Positive Sentiments: Professionalism, efficient service, good value, knowledgeable staff, high-quality workmanship.
Negative Sentiments: Poor communication, scheduling delays, unresolved service issues, complaints regarding responsibility.

Additional Ratings:
BirdEye: 4.0 stars based on 20 reviews, consistent with customer satisfaction but highlighting some service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding service delays and miscommunication.
Total Lead Smart Rating: 6.5

Conclusion:
Doherty Plumbing Co., Inc. appears to offer reliable plumbing services in Chantilly, VA, noted for its professionalism and efficiency. However, prospective customers should consider the mixed reviews, especially regarding scheduling and communication issues, before proceeding with their services.

Member Since August 2024

Listing Id 348212

Contact Info

14004-J Willard Rd, Chantilly, VA 20151
(703) 802-2858
Lead Smart Rating :
6.5/10.0

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14004-J Willard Rd, Chantilly, VA 20151

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Reviews

Sherif Marzouk

3 months ago

Mike, Cory, Dean and team were absolutely remarkable at what they do. They took all of my worries and made them theirs. It was such a relief hiring a team of true professionals who take pride in their work (rare quality these days).

Tuan Tran

2 years ago

A worker turned on a red light while driving without having right of way and almost got me and my passengers hurt or even killed.

Raul Escobar

2 years ago

Excellent Plumbing Company!!

Shane DaManee

2 years ago

Well put together company, willing to work with this company

Andrew Huttner

3 years ago

Excellent company; very professional. They did a great job installing new valves on the water main. Very good value for the services performed.

Paul Croisetiere

5 years ago

James came to our house this morning to install a new dishwasher. He quickly overcame a couple of installation challenges, and got our new dishwasher running in short order. James really did a great job, and he was a superb representative of the Doherty Plumbing Company. We are very happy with the service we received..

Brian Mcgonigal

5 years ago

Hired!

Garrett Hutzel

5 years ago

Great customer service. They earned my future business. Highly recommend

Alexis Masso

5 years ago

This company was contracted by home depot to hook up our gas line to our new oven on the day our oven was delivered. 6 days and 2 lame excuses later, they finally showed up to perform the service. We waited all day for them on wednesday when the oven came and then again on Saturday, only to be told that they showed up and no one answered the door. Baloney, since our very loud dog barks whenever someone is even close to our house. The inconvenience and lack of responsibility for making things right with us was absolutely intolerable. Then when the guy finally came, he made no mention of his failure to provide service in a timely manner. There’s simply no way he came to our door without us knowing. We were eager to have a working oven and had built our day around him coming to hook it up. Once he did come, the whole process took less than 10 minutes, so it made the fact that he’d refused to come the other 2 days that much more infuriating to us. We had paid for the service ahead of time, so the fact that we weren’t a priority speaks volumes about the way they do business.

Max Bashardoust

5 years ago

Called the company, spoke with Mike, he was very professional, send my Omar and he was very professional as well, another technician came and I didn’t get his name! he was great and knowledgeable, they fixed my problem and I’m definitely recommend this company .