Expert Services – Plumbing, Heating, Air & Electrical

David Krum

10 months ago

Gavin and John made our plumbing situation more bearable; they were detail-oriented. They answered all of our questions (and we had many) when they installed our new water softener. They also repaired our pressure valve that had significant corrosion. They could have upsold an extra item, like a pressure pump (I asked about it), but they didn’t because we didn’t need it. Gavin and John ensured our old water softener didn’t leak or drip in our house as they removed it. They also protected our carpet with tarps and wore booties. I had a special request that my technicians wear N95 masks and be cleanly shaven so the masks would work best for the entirety of the service call because of my severe medical condition. Both technicians came prepared with masks and didn’t bat an eye about wearing them. (The service call took several hours.) I will request them again for a new item I want installed in my home. I’m picky and only give reviews if they deserve it. As a side note, Nate answered my call and was accommodating; he answered all of my questions in detail before the technicians came out and communicated closely with our techs, Gavin and John. This level of customer service from a company is hard to find. Thank you for your excellent customer service, Gavin, John, and Nate.

Shawn Naumann

2 years ago

We told them we had a main line clog that needed two men. The decided to send one, who told us he couldn’t do it with only one person, just like we said! Left and now we have to spend the weekend with no water. Useless company.

Steve Turley

3 years ago

Knowledgeable and helpful staff. Good supply of the parts I needed.

John Amparan

4 years ago

Jeff M came in and diagnosed our problem quickly and effectively. Super professional and easy to work with, these are my go to people from here on out.

Ray Lara

4 years ago

Made a particular request for a specialist in radiant water heater systems to address an issue with no hot water pressure – NOT a city mandated issue, as the cold water (or just the water in general) coming into the house had wonderful pressure. They came in, didn’t have any idea on what the issue was and what to do about it, and left it worse than before they arrived; absolutely no hot water at all. They removed parts (temperature mixing valve), and implemented a setup in order to troubleshoot the issue, and then just left it that way – didn’t even attempt to return it to the way it was before they arrived. It was just poor customer service – very unprofessional. Will NOT work with them ever again and do not recommend them for anyone.

Ben Barlow

4 years ago

Anthony from expert plumbing was kind, hard working, timely and knowledgeable. I recommend expert plumbing and am grateful for their quick response to our needs.

Jeffrey Robins

4 years ago

Technician came out to help examine a flooding problem in one of our bathrooms, helped determine the likely cause as well as provided recommendations on what to do next. They were actually able to come ahead of schedule and were in and out quite quickly. As no work was needed at the time, they also didn’t charge me for the visit either. Overall a very positive experience.

Amanda Gray

4 years ago

They did an excellent job. We were in a pinch and needed immediate service and they were so speedy, professional, thorough, and effective. They came within an hour of me calling. Definitely would recommend!

Cameron Gade

4 years ago

I called Expert Plumbing to find out why I had a leak in my shower head arm. They sent someone out for a free consultation. Then, their technician Anthony that came out was so helpful and kind. We had to replace drywall around the shower head arm and so we didn’t use the shower for a couple weeks after he came. Once we turned the shower back on we learned we had lost water pressure somehow. Expert Plumbing was so kind and understanding and sent out Anthony again to take a look. Within 2 minutes Anthony had fixed the problem at no extra cost. I’ll definitely call them again for any future needs I have. Grade A customer service.

Derek White

4 years ago

I would give them one star… but at least they were nice! The technician that they sent wouldn’t go up into the our attic. He came over and got sheepish when he learned about the location of our furnace. Ultimately he concluded that he… wouldn’t fit… what?? So now we have to go without heat for another night all because junior is timid of the dark.