Zoom Drain

Noel

3 months ago

Zoom Drain was awesome! We needed a last minute sewer inspection and they came out the next day. They were on time, thorough, and gave us great details of how the pipes looked. I highly recommend them.

Amy Hansen

4 months ago

We consulted other plumbers, but one didn’t respond and the other said we’d likely have to replace our entire water heater (residential) and told us to figure out what the warranty was on a tank brand he didn’t recognize. We knew what the problem was and didn’t think the entire tank needed to be replaced…. 🤔 Zoom Drain came, checked our warranty for us (which wasn’t an easy process), tracked down the right part, and was able to come fix our water heater very soon after the part arrived – instead of replacing everything. Hooray! We saved $700 compared to the plumber who said we needed to replace the whole thing and a lot of headache. Zoom Drain is easy to communicate with and takes good care of its customers.

Tami Prisk-Tarbet

4 months ago

Great customer service. The guy that fixed our plumbing was professional & very informational about everything he was doing.

jhenrycloyd

5 months ago

Quick service, great work, however they were going to call with a quote and did not. Did the work and charged $300 to clear one drain. Called them three times to discuss the charge, no one returned my calls.

Christian Page

5 months ago

The folks at Zoom have been helping me with a drain issue over the course of a few years, and I have always had great service with them.

Joshua Donaldson

6 months ago

Team that came to our home were awesome. Professional, thorough, and patient. I need someone quick, and Zoom answered the call. Thanks to JaNae and Ethan.

Angelica Nunez

6 months ago

Charged me for something that was never fixed then when I talk to them about it they only gave me a $200 discount and expect me to pay 5k for something that was never done. Not recommended, not a good experience.

Coldstone Layton

6 months ago

We had Zoom Drain come out to replace our water heater, and while a big task, with the water heater being high off the ground, they did an amazing job!

Shon Leavitt

8 months ago

Very professional and the job was done quick. Thank you!

Jocilyn White

8 months ago

I called Knighton Plumbing after a giant gush of water broke through our ceiling downstairs below the laundry room. A technician arrived the next day and investigated the leak. He was very professional and thorough and clearly explained what he found and answered all my questions. He suspected that the drain pipe was plugged further down the pipe and was backing up into the floor drain and then spilling over into the ceiling below, so we scheduled a jetting of the pipe. The Zoom Drain technician who arrived the next day was also very professional and thorough when he came. Unfortunately, that evening after he left, the drain overflowed again and dumped water all over the kitchen below. I was frustrated and felt like perhaps he hadn’t gone quite far enough when he was jetting, so when I called Zoom back later, I expressed my frustration that we would need to pay for another jetting when they hadn’t done an adequate job the first time. The person I spoke with at the office responded very professionally and said they stand by their work and answered my questions and listened to my concerns. The next day the owner arrived at my home along with two technicians and they spent a couple hours further evaluating my plumbing. It turned out to be a much more complicated situation than originally thought, but by the time they left I was confident that the pipe was totally clean and we had resolved the actual cause of the leak. I was very impressed with my entire experience with Knighton Plumbing and Zoom Drain. They were up front and honest about pricing, responded promptly, treated my home and family with respect, professionally and competently completed the job, and followed through until I was satisfied without extra charges. Their prices were competitive and honest – no gimmicks or upselling. I will definitely call them again when I have plumbing needs, and I feel confident recommending them to others.