Academy Plumbing Co in Temple, Texas 76501

Academy Plumbing Co

11035 Burgess Rd, Temple, TX 76501

4.1 (9 reviews)

Overview:
Academy Plumbing Co is a plumbing company located in Temple, TX. They offer a range of plumbing services and have garnered attention for their customer service and professional approach.

Services Provided:
Plumbing repairs, leak detection, hose bib replacement, bathroom sink repairs, pipe fixing, and general plumbing services.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (254) 982-4972

Customer Reviews and Sentiment:
Academy Plumbing Co has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights their professionalism, speed of service, and quality work provided by the team. Customers have expressed satisfaction with the prices and the attentiveness of the staff.

Examples of positive reviews include:
“Very friendly and helpful. Had us fixed quickly.” – David Hernandez
“I highly recommend them.” – Julie Fairchild
“They provide quality work, care, and honesty.” – Jennifer McAfee

Negative sentiments involve issues with pricing transparency and service reliability.

Examples of negative reviews include:
“I was never told us the price of 155.” – James Lowe
“Waist (Waste) of my time.” – Dylane Thompson

Review Summary:
Positive Sentiments: Friendly service, quick response, reasonable pricing, professional demeanor, and reliable workmanship.
Negative Sentiments: Lack of communication regarding pricing, service delays, and a few unsatisfactory experiences with technicians.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, which aligns with the trend of mixed customer satisfaction.
Total Lead Smart Rating: 6.0

Conclusion:
Academy Plumbing Co demonstrates a commitment to customer service and professionalism in plumbing services. While many customers appreciate their quality work and quick response times, potential customers should be cautious of the mixed reviews regarding communication and service reliability before choosing this company for their plumbing needs.

Member Since August 2024

Listing Id 386806

Contact Info

11035 Burgess Rd, Temple, TX 76501
(254) 982-4972
Lead Smart Rating :
6.0/10.0

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Listing location

11035 Burgess Rd, Temple, TX 76501

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Reviews

David Hernandez

5 months ago

Very friendly and helpful. Had us fixed quickly.

James Lowe

a year ago

They came out to replace a hose bib on the house. I was never told us the price of 155. They attenped to fix it and couldn’t due to brick. They suggested cutting into the wall board. I declined. Their answer was put on a replacement bib (5 dollar part) on the hose for function. Total time spent was 15 min. Still requested 155 for the job. Should have adjusted the price for the work done. Will not be going with company again.

Julie Fairchild

a year ago

I had a bathroom sink drain that was leaking in 2 places. Academy came out the next day and repaired it. Lance was great. Reasonably priced. I highly recommend them.

Anthony Rager

3 years ago

They are very nice and professional! I will call them for all my plumbing needs! Very good job! 🙂 …

Jennifer McAfee

4 years ago

We trust Joe and Lance completely. They provide quality work, care, and honesty. They do excellent work, are clear about what they will and will not do, and always go above and beyond to serve well. We will continue to use them for every job, recommend them at every opportunity, anduse other service providers they recommend. Thank you guys for being honorable, hard working business men. You are a blessing!

Dylane Thompson

4 years ago

Waited over a week for tech to come to my house for a slab leak repair. As scheduled he showed up, looked around just to say that he was going to pass on the job because, and I quote. “He didn’t know how to make it look good!” Are you kidding me…? That’s the reason you don’t want the job? He is an elderly tech and just seemed as if he was in over his head. I will not be recommending him to anyone. Waist of my time.

William Cagnon

4 years ago

Came out when promised and we’re very professional and reasonable priced. Fixed pipes on shallow water well and changed seats and washers on bathtub faucet no more problems and will use this company for all future plumbing needs