Mr. Rooter Plumbing of San Marcos in San Marcos-TX, Texas 78666

Mr. Rooter Plumbing of San Marcos

1409 N Bishop St Ste C-6, San Marcos, TX 78666

4.8 (69 reviews)

Overview:
Mr. Rooter Plumbing of San Marcos is a family-owned plumbing service located in San Marcos, TX. They pride themselves on delivering outstanding plumbing solutions with a strong emphasis on customer service. The company is known for its prompt response times and skilled technicians who ensure quality service.

Services Provided:
– Plumbing repairs
– Leak detection
– Drain cleaning
– Water heater installation
– Water softener installation
– General plumbing services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (512) 607-9710
Website: https://www.mrrooter.com/san-marcos/?cid=LSTL_MRR000199&utm_source=gmb&utm_campaign=local&utm_medium=organic&gbp=gbp2

Customer Reviews and Sentiment:
Mr. Rooter Plumbing of San Marcos has received largely positive reviews across various platforms:

Google Reviews: 4.8 stars based on 69 reviews.

Positive feedback highlights their professionalism, fast response times, knowledgeable staff, and transparent pricing. Customers have appreciated the trustworthiness and customer-focused approach of the technicians.

Examples of positive reviews include:
“Everything was faster and more reasonably priced than I was expecting.” – Travis Keefer
“These people sent a repair man to my house within 30 minutes of my call…” – Brady Hayes
“The professionalism and amicability of the workers are exceptional.” – Glenn Lariva

The few complaints focus mainly on minor service delays, but overall sentiments are overwhelmingly positive.

Review Summary:
Positive Sentiments: Excellent customer service, prompt response, skilled technicians, transparency in pricing, and quality work.
Negative Sentiments: Occasional minor delays in service.

Additional Ratings:
BirdEye: 4.8 stars based on 69 reviews, showcasing high customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but has a BBB rating of A+, reflecting a good customer service reputation.
Total Lead Smart Rating: 9.1

Conclusion:
Mr. Rooter Plumbing of San Marcos stands out as a highly reliable choice for plumbing services, recognized for their expert workmanship and exceptional customer service. With a solid reputation backed by numerous positive reviews, customers can expect a trustworthy and efficient plumbing experience.

Member Since August 2024

Listing Id 381867

Contact Info

1409 N Bishop St Ste C-6, San Marcos, TX 78666
(512) 607-9710
Lead Smart Rating :
9.1/10.0

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1409 N Bishop St Ste C-6, San Marcos, TX 78666

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Reviews

Judy Boehnke

a month ago

This a small family-owned business, and their pride in their work is outstanding. Karen who schedules the appointments is wonderful. She always gets your service appointment quickly and works around your schedule. I can only say positive things about their knowledge. Jared is a really experienced plumber. He has been in out of my home for more than two years. He makes sure you understand the costs of the repairs and explains what he is doing. He has even picked up some plumbing parts for me. Now, he has begun servicing my new home in Kyle. He works diligently on all repairs and honors his quote. He is personable, and I trust his opinion. I have also had Chris in my new home to install a water softener, He is really good also. I generally never recommend a business, but this company is the exception. I give out their cards quite frequently because I believe great service should reviewed and rewarded. I recommend the quality service they provide. I shared information on this company to a person yesterday.

Travis Keefer

5 months ago

Matk was absolutely fantastic. Everything was faster and more reasonably priced than I was expecting.

Brady Hayes

6 months ago

These people sent a repair man to my house within 30 minutes of my call, charged a reasonable price, were honest, and fixed the issue quickly. Fantastic.

Ron Adams

8 months ago

Very nice, professional staff. Keeps you informed and timely. This company truly understands the importance of customer service

Aaron

9 months ago

On time and took care of the problem fast without a bunch of up selling or add on fees. My go to plumber for San Mo!

Robert Martinez

9 months ago

Friendly, fast and very reasonable.

Juliet Long

11 months ago

Our shower had a leak in the valve and created a mess within the walls. We asked around for reliable service and Mr. Rooter was recommended over and over. We called and Andy and Chance came out quickly. They were courteous and on time. After finding the root of our problem, we scheduled for them to come back out and in less than 4 hours we have a working shower with no leaks plus Andy raised my shower head 5 inches. Definitely took customer service to the next level. I highly recommend Mr. Rooter of San Marcos!

Glenn Lariva

11 months ago

After making a couple of attempts at contacting other plumbing companies, who were non-responsive, I contacted Mr. Rooter Plumbing of San Marcos and got a same day response from their customer service. The very next business day, two technicians arrived and gave me a quote. I accepted their terms and price. However, once the technicians got under my house to do the work, they discovered that the job was not going to be as difficult as they first thought and came back with a price that was approximately $700 less than the original quote. The point is, they did not have to say anything. They could kept the old price and I would have been none the wiser. That type of honesty is exceptionally refreshing in a world of corruption. I was very pleased with the work, the professionalism, and amicability of the workers. I highly recommend this business!

Alvin Long

a year ago

The plumber did an excellent job and had it done within an hour. I will definitely be calling them again for any more plumbing issues.

Brandon Craig

a year ago

Clogged drain