Plumbing By Rick, LLC

Overview:
Plumbing By Rick, LLC is a plumbing service located in San Angelo, Texas. The company provides a range of plumbing services including repairs, installations, and diagnostics, with a strong emphasis on quick response times and customer satisfaction.

Services Provided:
– Plumbing repairs
– Installation of plumbing fixtures
– Emergency plumbing services
– Diagnostics and recommendations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (325) 315-0314
Website: http://plumbingbyrick.com/

Customer Reviews and Sentiment:
Plumbing By Rick, LLC has received positive reviews across various platforms:

Google Reviews: 4.6 stars based on 102 reviews.

Positive feedback highlights the company’s quick response, professionalism, and customer-oriented service. Customers have praised the efficiency and effectiveness of the plumbing repairs.

Examples of positive reviews include:
“Jacob and Scott were quick to arrive, quick to diagnose and make a recommendation…” – Ken Riley
“Fast, friendly and professional!” – Damon Bell
“Saved our butts 2x. Quick response time and reasonable pricing.” – Cindy Vaun

However, there are some negative sentiments regarding customer service and workmanship, with specific complaints about unfinished tasks which affected customer satisfaction.

The complaint mentioned an incident where plumbing work was left incomplete, resulting in safety hazards for neighbors.

Review Summary:
Positive Sentiments: Quick response times, professionalism, efficient service, customer-oriented approach.
Negative Sentiments: Incomplete work leading to safety issues, occasional miscommunication about services.

Additional Ratings:
BirdEye: 4.6 stars based on 102 reviews, indicating a generally favorable agreement among customers but with some noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 8.2

Conclusion:
Plumbing By Rick, LLC is regarded as a dependable option for plumbing services in San Angelo, TX, particularly noted for their prompt and professional approach. However, potential clients should remain cautious regarding the occasional reputational issues around job completion and safety.