Roto-Rooter Plumbing & Water Cleanup

Overview:
Roto-Rooter Plumbing & Water Cleanup is a reputable plumbing service located in Richmond, TX. Known for their swift response and professional service, they specialize in a variety of plumbing and water cleanup solutions.

Services Provided:
– Plumbing repairs
– Drain cleaning
– Toilet installation and repair
– Emergency plumbing services
– Water cleanup

Hours of Operation:
Monday to Saturday, 8 AM to 8 PM

Contact Information:
Phone: (281) 676-2087
Website: https://www.rotorooter.com/richmondtx/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has garnered a positive reputation, averaging 4.8 stars based on 154 reviews.

Positive feedback consistently highlights the professionalism, efficiency, and kindness of their technicians.
Examples of positive reviews include:
“Very professional and kind person that did the work.” – Annie Martinez
“Excellent” – Allan C0
“Would definitely hire Andrew again! Great guy!” – Paul Camacho

However, some negative feedback exists regarding customer service issues and additional charges.
Examples of negative feedback include:
“Now they want to charge me more $$$ to address a job they did not do right in the first place.” – Luis Ulloa

Review Summary:
Positive Sentiments: Professional staff, effective service, quick response, and kind demeanor.
Negative Sentiments: Concerns about additional charges and unresolved service complaints.

Additional Ratings:
BirdEye: 4.8 stars based on 154 reviews, indicating a strong trend of customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
Roto-Rooter Plumbing & Water Cleanup is a solid choice for plumbing needs in Richmond, TX, particularly recognized for their professionalism and quality of service. However, potential customers should be cautious of the occasional complaints regarding service issues and extra charges.