Alert Drain & Sewer

June L

3 months ago

I have been using this company multiple times for the past 18 years. This is such a top notch local plumbing company and I have very pleasant experiences working with them every time. I was first referred to Alert Drain by a plumber due to a very tough stoppage issue. The problem was so difficult to resolve and I called Alert drain. A plumber came on time and the problem was successfully resolved. I was so happy with such a great experience so I keep calling them back whenever I have stoppage problems. They always got back to me very soon and solved my issues quickly no matter how hard they were. I have managed multiple rental units and the stoppage issues are inevitable. But I feel relieved since I have such skilled plumbers to help me. All of the plumbers such as David, Jason and Erik are so professional, polite, knowledgeable, punctual, experienced and helpful. The costs are very affordable as well. They went above and beyond not only resolved the problems but also explained to me the causes and how to avoid the clogs in the future. I would like to recommend them to anyone who needs Drain Line services and you wouldn’t be disappointed.

Sonny Phillips

7 months ago

Very knowledgeable & affordable. We will use them again.

Andy Stegner

a year ago

Jason showed up on time and called me with a 30 min heads up. Very professional and respectful. I really appreciated that whenever he was in the house, he took his boots off. He was efficient and quick with his repair and had us up and running in no time. I would highly recommend for any drain or sewer issues you are having.

Derek Powell

a year ago

Had both toilets out of commission due to a blockage in our sewer drain line. These guys were timely answering the call, very professional, and were able to come out same-day to clear the blockage in a matter of 10 minutes. I did not do any price comparison, but they charged $175 to clear the blockage, which seems reasonable to me, and the guy that came out was great, very friendly and professional.

Tricia Claiborne

2 years ago

I’m a realtor and I called them and they came out the next day! My clients were having an inspection done in their option. And needed a plumber at short notice for some concerns about some pipes. They were prompt and fairly priced and even came out and worked in the rain. They gave us a flash drive that had the information we needed. Well highly recommend this company and will use them again. I’ve use them personally multiple times over the years for my home and they always take care of it quickly

Karyl Leonard

3 years ago

Very professional and efficient. All drains now running well. Will definitely use again!

Tim Taylor

4 years ago

Arrived on time, did the work efficiently and charged a reasonable amount. They are now my go to for drain work.

Sherwin Dimas

6 years ago

The guys are prompt, on time and honest. They also have reasonable price in my opinion which is the same price to with my go to guy for plumbing issue, but he had an accident so I had to look for one. Glad found these guys. Will use them again the future.

Norman Scown

8 years ago

Prompt, courteous, reasonable prices.

eustace2c2

8 years ago

Completely unprofessional and undependable. Person from the company called to schedule service call. They said they would call before showing up to make sure someone was there. The day they were supposed to call they never did, my wife was home but asleep and didn’t hear them knocking. I had to call back to reschedule, they were rude and tried to blame me for their failure to call as they said they would. We rescheduled for that Saturday. I waited all day Saturday, received no call and nobody showed up. I finally call and they tell me they were having problems and wouldn’t be able to make it that day. Finally on the third try they did what they were supposed to do and called before showing up and we were home. Now they are trying to charge 92.50 for the first time they showed up and we weren’t home. Absolute rubbish. I would not recommend this business to anyone.