Smith and Son Plumbing in McKinney, Texas 75070

Smith and Son Plumbing

6401 Eldorado Pkwy Suite 97, McKinney, TX 75070

4.8 (216 reviews)

Overview:
Smith and Son Plumbing is a reputable plumbing service located in McKinney, TX. Known for their professionalism and reliability, they offer a range of plumbing solutions to address various residential needs.

Services Provided:
– Plumbing repairs
– Leak detection and repair
– Fixture installation
– Emergency plumbing services
– Drain cleaning

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (214) 430-7747
Website: https://smithandsonplumbing.com/

Customer Reviews and Sentiment:
Smith and Son Plumbing enjoys a high reputation with a rating of 4.8 stars based on 216 reviews.

Positive feedback emphasizes the company’s professionalism, reliability, and prompt service. Customers have praised their thoroughness in diagnosing issues and providing quality repairs.

Examples of positive reviews include:
“Second time I’ve used the company… They are professional and respectful.” – Kevin Clements
“Rick and his crew are great! They are very honest and reliable.” – Unknown User
“I can always count on Smith & Sons. Fast, reliable, knowledgeable and professional.” – Sonja Hathcock

A negative review mentioned a significant disappointment in pricing and perceived value, particularly regarding a tub drain installation that was deemed excessively priced.

Review Summary:
Positive Sentiments: Professionalism, prompt service, thorough diagnostics, honesty, and reliability.
Negative Sentiments: High pricing for services, dissatisfaction with specific repairs.

Additional Ratings:
BirdEye: 4.8 stars based on 216 reviews, supporting the overall positive sentiment.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years but no resolution mentioned.
Total Lead Smart Rating: 8.5

Conclusion:
Smith and Son Plumbing appears to be a highly reliable choice for plumbing services in McKinney, TX, renowned for their professionalism and quality of work. However, potential customers should consider the mixed feedback regarding pricing when making their decision.

Member Since August 2024

Listing Id 368788

Contact Info

6401 Eldorado Pkwy Suite 97, McKinney, TX 75070
(214) 430-7747
Lead Smart Rating :
8.5/10.0

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6401 Eldorado Pkwy Suite 97, McKinney, TX 75070

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Reviews

Kevin Clements

a day ago

Second time I’ve used the company for plumbing needs. They are professional and respectful. They are thorough in explaining the problem. I’ve been pleased with the outcome and would call them again for my plumbing needs.

Unknown User

3 weeks ago

Rick and his crew are great! They are very honest and reliable. They came out same day and were able to figure out exactly what was wrong. They were professional and very knowledgeable as well. Highly recommend!

Mabry Roskamp

3 weeks ago

Timely, thorough and respectful.

Gary Rawlings

4 weeks ago

What a great young man.!carried himself well.! It was a privilege having him in my House do the repair work. Thank you.

Sonja Hathcock

4 weeks ago

I can always count on Smith & Sons. Fast, reliable, knowledgeable and professional. I have used them for a variety of plumbing needs over the years and they’ve never let me down.

Chris Cannon

4 weeks ago

This company is very great to work with I called them and needed them immediately they got here fast accessed the situation (Stove and sink had the parts on site reasonable price fixed it and cleaned up after themselves Highly recommend them for anything plumbing related will definitely use them again.

Jim Roberts

4 weeks ago

Kurt was very polite and professional. He diagnosed my problem and made recommendations.

Jwyanza Watt

4 weeks ago

Easy to work with and fast.

Joe Alvarez (Joe)

2 months ago

A little pricey, but that’s plumbing. However they did a fine job at fixing everything that need to be fixed.

Moorthy Venkatraman

2 months ago

If you’re willing to pay $574 to replace your tub drain gasket! And that wasn’t even the source of the leak which I had to find out using another technician. I’m absolutely disappointed with the service. [Update after the owner’s reply] Gage took no more than 5 mins to insist the tub drain pipe is the cause for the leak. He did not offer to open the sheet rock – it was I who asked more than once how he arrived at tub drain as the source of leak. It was from his exprience apparently. In the end he said he’d open the sheetrock for my peace of mind – which I declined since that didn’t seem professional and I’ve already signed for $574 fix. I know at this point it is a I said he said! Would I have opted for the $150 sheetrock opening or $574 for tub drain option – had I known them upfront? Everything aside, what I don’t understand is $574 to install tub drain is absolutely ridiculous and it is very poor of you to exploit my suffering!