San Juan Plumbing Co

Overview:
San Juan Plumbing Co is a plumbing company located in McAllen, Texas, specializing in various plumbing services. With a mix of customer experiences, the company offers both efficient and professional service while also facing challenges in consistency.

Services Provided:
– Pipe installations and connections
– Water filtration system servicing
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (956) 631-3180
Website: https://www.sanjuanplumbingrgv.com/

Customer Reviews and Sentiment:
San Juan Plumbing Co has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 24 reviews.

Positive feedback highlights the company’s responsiveness, efficiency, and knowledgeable staff. Customers express satisfaction with prompt service and effective plumbing solutions.

Examples of positive reviews include:
“Very responsive, very knowledgeable.” – Jake Huber
“Great service, prompt” – Vicki Burt
“They did the pipe connection for a 3 stage whole house water filtration system. The job was done quickly and efficiently.” – Rollin Rippel

However, the company has faced criticism for poor service, lack of communication, and inconsistent job quality, with multiple customers expressing dissatisfaction.

Examples of negative reviews include:
“Came back and fixed the issue, then when I went back in to clean. They left the dirty part on my face creams.” – Marlen Rangel
“I never received services from this company… They didn’t offer to return my call…” – Mike Sanchez
“Charge was 125.00 and I got to use my toilet for 1.5 days only.” – Imogene Wargo

Review Summary:
Positive Sentiments: Responsiveness, knowledgeable staff, efficient service, reasonable pricing.
Negative Sentiments: Poor communication, inconsistent service quality, unresolved issues.

Additional Ratings:
BirdEye: 3.7 stars based on 24 reviews, indicating a blend of satisfaction and mixed experiences with service.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.6

Conclusion:
San Juan Plumbing Co presents a mixed choice for plumbing services in McAllen, TX. While many customers appreciate their promptness and expertise, potential clients should be cautious of the inconsistent service and customer service shortcomings before making a decision.