Cowan Plumbing

Overview:
Cowan Plumbing is a plumbing service located in Lockhart, TX. The company specializes in resolving a variety of plumbing issues, providing professional and timely service to its clients.

Services Provided:
– Plumbing repairs
– Drain cleaning
– Low-pressure issue resolution
– Inspection services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (512) 376-6407

Customer Reviews and Sentiment:
Cowan Plumbing has received a mix of feedback across various platforms:

Google Reviews: 3.9 stars based on 11 reviews.

Positive sentiments in the reviews highlight the company’s professionalism, promptness, and effective problem-solving abilities. Customers appreciate the friendly service and fair pricing.

Examples of positive reviews include:
“Highly recommend, I’ll be using Cowan for all my future plumbing needs.” – Matthew Flowers
“Professional, knowledgeable, and got the job done right!” – Luis Anaya
“Awesome customer service… very knowledgeable.” – Marti Southern

However, there is a notable negative review regarding poor communication and missed follow-up after setting an appointment, which led to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professional service, effective issue resolution, good communication, and fair pricing.
Negative Sentiments: Issues with follow-up and communication when scheduling inspections.

Additional Ratings:
BirdEye: 3.9 stars based on 11 reviews, indicating a general trend of satisfaction with occasional issues.
Total Lead Smart Rating: 6.8

Conclusion:
Cowan Plumbing appears to be a dependable choice for plumbing services in Lockhart, TX, well-regarded for their prompt and professional service. However, potential customers should be mindful of the mixed reviews and some communication issues before deciding to engage their services.