Overview:
A Poorman’s Plumbing Co Inc is a plumbing service located in Kerrville, Texas. The company provides a variety of plumbing solutions aimed at meeting both residential and commercial needs.
Services Provided:
– Plumbing repairs
– Dishwasher installation
– Water heater repairs
– Valve replacements
– Softener system repairs
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (830) 257-6925
Customer Reviews and Sentiment:
A Poorman’s Plumbing Co Inc has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 10 reviews.
Positive feedback highlights the company’s helpfulness, reasonable rates, and friendly customer service. Customers have praised the quality of work on specific jobs and the reliability of the team.
Examples of positive reviews include:
“I just called to ask if they had PVC fittings… the man talked to was amazing! Beyond helpful and sweet.” – annajune anglin
“Poormans plumbing did a fabulous job… Excellent job.” – J & D Yarbrough
“I find their work quality to be sound, their rates reasonable, their customer service friendly and responsive.” – Mark Woodhull
However, complaints regarding service issues and unresponsive communication have been noted, with several customers expressing dissatisfaction with incomplete work or overcharging.
Examples of negative reviews include:
“Softener system remains broken, unusable..won’t return our calls.” – David Lester
“This guy ripped me off. Double for parts and ridiculous labor charge.” – Terry Canning
“Very shoddy work… I had to end up doing that myself.” – Jason
Review Summary:
Positive Sentiments: Helpful staff, quality work, reasonable rates, and friendly service.
Negative Sentiments: Unresolved service issues, poor communication, and complaints of overcharging.
Additional Ratings:
BirdEye: NA
Better Business Bureau (BBB): No specific rating found.
Total Lead Smart Rating: 4.5
Conclusion:
A Poorman’s Plumbing Co Inc in Kerrville, TX showcases a blend of positive customer interactions and significant service-related complaints. While some clients appreciate the professional demeanor and quality of work, potential customers should be cautious due to mixed feedback regarding responsiveness and service completion.
Member Since August 2024
Listing Id 363382