Rick’s Plumbing

Overview:
Rick’s Plumbing is a plumbing service located in Harlingen, TX. The company has been noted for its plumbing services, although it has faced challenges regarding its operational status due to the passing of its owner.

Services Provided:
– Plumbing repairs
– Prompt response to plumbing issues
– Customer service
– Problem diagnosis

Contact Information:
Phone: (956) 428-0756

Customer Reviews and Sentiment:
Rick’s Plumbing has a mixed reputation, with a rating of 3.6 stars based on 43 reviews.

Positive feedback emphasizes the quality of work and reasonable pricing, with several customers expressing their satisfaction with quick responses and effective plumbing solutions.

Examples of positive reviews include:
“Prompt response. Efficient work and provided some recommendations to prevent further issues.” – Ana Martinez
“They came out quickly! Within 2 hours of me calling. Great work at a fair price.” – Dee Vento
“Great customer service!” – Maria Gonzales

Negative feedback predominantly concerns the operational status of the business, with multiple reviews indicating that the business may no longer be operational and the difficulty this causes for those seeking to reach the company.

Examples of negative reviews include:
“They are not in service anymore they should take it down.” – Victoria Salinas
“Person answering the phone said Rick had passed away and business was no longer operational.” – Nefi Hernandez

Review Summary:
Positive Sentiments: Quality work, reasonable prices, prompt response, great customer service.
Negative Sentiments: Business operational status concerns, confusion regarding inquiries due to the owner’s passing.

Additional Ratings:
Total Lead Smart Rating: 5.5/10

Conclusion:
Rick’s Plumbing appears to have a solid track record of providing quality plumbing services at reasonable prices, with commendable customer service. However, potential customers should be aware of the operational challenges the business faces, particularly regarding the passing of its owner, which has affected its availability and reputation.