Allstar Plumbing

Overview:
Allstar Plumbing is a plumbing service provider located in Harlingen, Texas. The company offers various plumbing services, catering to both residential and commercial needs.

Services Provided:
– Plumbing repairs
– Leak detection
– Plumbing installations
– Estimates for plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (956) 425-7378

Customer Reviews and Sentiment:
Allstar Plumbing has received mixed reviews, maintaining a rating of 3.5 stars based on 18 reviews.

Positive feedback emphasizes the professionalism and promptness of some staff members, as well as good customer service from individual plumbers.

Examples of positive reviews include:
“Randy was great very professional on time and answered all the questions I had.” – Andrew Garza
“Best plumbers around!” – Mary Brower
“Excellent and Professional” – Mari Rios

However, negative reviews highlight serious concerns regarding reliability and customer service, with several customers expressing dissatisfaction over missed appointments and lack of communication.

Negative feedback includes:
“I haven’t answered any of our calls for over 2 weeks.” – Brian P.
“Rude and pushy. Save your time and go elsewhere.” – Jessika Thompson
“They said their regular truck broke down and didn’t have the supplies to test further.” – C Mike Myers

Review Summary:
Positive Sentiments: Professional and timely service from certain staff, quality workmanship.
Negative Sentiments: Poor communication, reliability issues, and dissatisfaction with service estimates.

Additional Ratings:
BirdEye: 3.5 stars based on 18 reviews, reflecting a combination of positive experiences and significant criticisms.
Better Business Bureau (BBB): The company has a profile but no accreditation.

Total Lead Smart Rating: 5.2

Conclusion:
Allstar Plumbing appears to provide a mix of dependable plumbing services but also faces challenges regarding customer service and reliability. Potential customers should consider both the positive feedback highlighting individual experiences and the critiques relating to communication and service delivery.