Overview:
Mooney Plumbing, located in Gatesville, TX, is a plumbing service known for its community ties and hands-on approach to plumbing issues. The business strives to provide quality plumbing solutions and has a history of positive engagements with local clients, though recent reviews highlight challenges in communication.
Services Provided:
– Plumbing repairs
– Leak detection and repair
– Installation services
– Customer education
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends.
Contact Information:
Phone: (254) 865-8531
Customer Reviews and Sentiment:
Mooney Plumbing has a mixed reception, with a rating of 4.0 stars based on 8 reviews.
Positive feedback points to the company’s professionalism, timely service, and thorough explanations of plumbing issues. Customers have praised their ability to address problems effectively.
Examples of positive reviews include:
“Great job, explained what was happening… professional, organized, knowledgeable, friendly.” – G Bone
“Honest and gets the job done” – Elizabeth Garcia
“Best plumber in town” – Blake Ferguson
However, negative feedback has been received regarding communication issues and a lack of responsiveness.
Example of a negative review:
“I don’t know if he got long in the tooth, but he never answers his phone…” – Ricky Moore
Review Summary:
Positive Sentiments: Professional service, effective repairs, knowledgeable staff, honesty, community trust.
Negative Sentiments: Poor communication, lack of responsiveness to calls.
Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, indicating a general appreciation for their services, despite communication concerns.
Total Lead Smart Rating: 5.4
Conclusion:
Mooney Plumbing appears to be a reliable option for plumbing services in Gatesville, TX, with many customers valuing their expertise and quality of service. However, potential clients should consider the noted communication issues before engaging their services.
Member Since August 2024
Listing Id 357414