Emergency Plumbing Repair – On Call Plumbers of El Paso, TX

Overview:
Emergency Plumbing Repair – On Call Plumbers of El Paso, TX is a plumbing service based in El Paso, Texas, located at 200 N Copia St. The company specializes in a range of plumbing solutions, catering to customers in urgent situations as well as general plumbing needs.

Services Provided:
– General plumbing
– Emergency plumbing
– Plumbing part supply
– Customer support

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (915) 228-4008
Website: www.plumberelpasotx.com

Customer Reviews and Sentiment:
Emergency Plumbing Repair has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 9 reviews.

Positive feedback highlights the company’s prompt service and good customer support:
“Had a hard to find part. Works for me!” – Nicholas Q
“I needed a plumber ASAP. They got here in less than 30 minutes.” – Noemi Cervantes

However, several complaints suggest issues with communication and service quality:
“Phone call was transferred to a call center then hung up.” – Deborah S.
“Calling this number goes to a call center. Then they transfer you to a number whose mailbox is full.” – Crysti Couture

Review Summary:
Positive Sentiments: Prompt and efficient service, helpful customer support for sourcing parts.
Negative Sentiments: Poor communication, unreliable call center experiences.

Additional Ratings:
BirdEye: 3.9 stars based on 9 reviews, indicating a similar trend of customer satisfaction but with significant concerns noted.
Total Lead Smart Rating: 5.5

Conclusion:
Emergency Plumbing Repair – On Call Plumbers of El Paso, TX seems to provide reliable emergency plumbing services, noted for their speed and ability to locate rare plumbing parts. However, potential customers should be cautious of the communication issues highlighted in the reviews, as they may affect service experiences.