LOPEZ PLUMBING in Brownsville-TX, Texas 78520

LOPEZ PLUMBING

14 W 12th St, Brownsville, TX 78520

3.8 (16 reviews)

Overview:
LOPEZ PLUMBING is a plumbing service provider located in Brownsville, Texas. They offer various plumbing solutions, including emergency repairs, installations, and maintenance services.

Services Provided:
– Clogged drain cleaning
– Water heater installation
– General plumbing repairs
– Emergency plumbing services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (956) 521-5906

Customer Reviews and Sentiment:

LOPEZ PLUMBING has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 16 reviews.

Positive feedback emphasizes their reasonable pricing, quick response times, and quality of work. Customers often appreciate the professional demeanor of their staff.

Examples of positive reviews include:
“Great job. Excellent customer service, and completed the job in no time.” – Rio Lombardi
“We had our water heater give out… They came right away… They are very professional and did a great job at reasonable price.” – Patricia Fuentes
“Had a clogged kitchen sink… They were very professional and economical!” – Jesus Jaramillo

Conversely, there are significant complaints about poor communication and service reliability.

Examples of negative reviews include:
“I planned to use this company… but all I received was lies.” – Allen
“They did 3 jobs for me… one of the incorrect things done was they put the hot/cold reverse in the kitchen sink.” – Oscar Carrancho

Review Summary:
Positive Sentiments: Quick response times, reasonable pricing, professional service, and effective job completion.
Negative Sentiments: Reliability issues, poor communication, and incomplete or faulty work.

Additional Ratings:
BirdEye: 3.8 stars based on 16 reviews, which reflects the varied customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). Reports indicate a few unresolved complaints related to service quality.

Total Lead Smart Rating: 5.5

Conclusion:
LOPEZ PLUMBING appears to offer effective plumbing services in Brownsville, TX, with commendable customer service and quick response times. However, potential clients should consider the mixed reviews regarding reliability and communication before making a decision.

Member Since August 2024

Listing Id 346471

Contact Info

14 W 12th St, Brownsville, TX 78520
(956) 521-5906
Lead Smart Rating :
5.5/10.0

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Listing location

14 W 12th St, Brownsville, TX 78520

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Reviews

Allen

9 months ago

Please do not let good reviews fool you, i planned using this company for a job and all I received was lies. They said we will be out today by a certain time and did not come. I contacted them again, and another promise to come on Saturday. They never texted or called to say they would not come out as promised. Another lie! I would advise to use another plumber company, because if said company makes promises and does not deliver on them, then it may reflect on the work that is to be done on your home. I did not even want to give them a one star, but no choice. Good luck if hiring this company for a job.

Ignacio P

a year ago

Not open

Nora Torres Ortega

2 years ago

Called, gentleman that answered asked me what my problem was? I told him shower head broke, first he said call me back Monday because all the guys are working at the island. Then he said sorry we only do big jobs, I get it… at least he was honest.

Rio Lombardi

2 years ago

Great job. Excellent customer service, and completed the job in no time. Prices are very reasonable.

Omar Ortiz

3 years ago

Great Job! No complaints.

JOSUE AMAYA

3 years ago

Called and he was supposed to call me back and never did.

Jesus Jaramillo

3 years ago

Had a clogged kitchen sink. Called Lopez Plumbing and within 40 minutes they were at my house. They were very professional and economical! They completed the job in 30 minutes. I highly recommend Lopez Plumbing!

patricia fuentes

3 years ago

We had our water heater give out Tuesday evening. We called LOPEZ PLUMBING wednesday morning. They came right away installed a new water heater and cleaned up all the mess, boxes and left work area nice and clean. They are very professional and did a great job at reasonable price. We highly recommend.

Juan Alvarado

4 years ago

Called at the last minute and they came within the hour and fixed everything and at a good price and they were very clean.

Oscar Carrancho

4 years ago

Lopez plumbing did 3 jobs for me. 1 of the 3 were done correctly. one of the incorrect things done was they put the hot/cold reverse in the kitchen sink. i told him to leave it as is, the shower installation however does not give us hot water and I’ve repeatably contacted him (and the actual plumber) he sent to comer over and review but they ignore my requests. They reply back they will come but never show up. Now I will have to call another plumber to fix their error. VERY disappointing……