Overview:
Metro Rooter is a plumbing service located in Arlington, TX, specializing in drain cleaning and general plumbing repairs. The company is well-regarded for its quick response times and professional service, making it a popular choice for both residential and rental property plumbing needs.
Services Provided:
– Sewer drain cleaning
– Plumbing repairs
– Leak detection
– Clog removal
Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Contact Information:
Phone: (817) 695-5853
Website: http://ametrorooter.com/
Customer Reviews and Sentiment:
Metro Rooter has received positive feedback across various platforms, holding a rating of 4.1 stars based on 28 reviews.
Positive sentiments highlight the company’s responsiveness, professionalism, and commitment to quality service, with customers expressing satisfaction with quick and effective solutions to plumbing issues.
Examples of positive reviews include:
“Jimmy and his team were wonderful.” – Ron Cope
“You run a customer service oriented and honest business.” – Hiram Chou
“Great people, they came on time, got the job done and very professional.” – Andrew Sanders
Negative feedback is minimal, but some customers expressed concerns around communication and the costs associated with repairs in more complex situations.
Review Summary:
Positive Sentiments: Quick response times, professional and courteous service, effective problem-solving, fair pricing.
Negative Sentiments: Minimal communication concerns, some surprises with repair costs for complex problems.
Additional Ratings:
BirdEye: 4.1 stars based on 28 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.3 (Based on overall customer satisfaction and feedback, this rating reflects the strong positive sentiment, balanced with the few concerns noted).
Conclusion:
Metro Rooter provides reliable plumbing services in Arlington, TX, known for its fast response and quality of work. While most customers praise their professionalism and efficiency, potential clients should be aware of the minimal concerns regarding communication and cost for complex jobs before making a decision.
Member Since August 2024
Listing Id 342467