Willis Plumbing Heating & AC in Amarillo, Texas 79102

Willis Plumbing Heating & AC

722 S Arthur St, Amarillo, TX 79102

4.6 (22 reviews)

Overview:
Willis Plumbing Heating & AC is a reputable plumbing company located in Amarillo, TX. They provide a range of plumbing services, specializing in both residential and commercial needs. With a focus on customer satisfaction and efficiency, they have built a solid reputation in the community.

Services Provided:
– Plumbing repairs
– Sewer line replacement
– Drain unclogging
– Gas pipe repairs
– Emergency plumbing services

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (806) 374-4551
Website: https://willisplumbing.com/contact

Customer Reviews and Sentiment:
Willis Plumbing Heating & AC has a solid rating of 4.6 stars based on 22 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and ability to resolve complex plumbing issues at reasonable prices. Customers frequently commend their communication skills and friendly demeanor.

Examples of positive reviews include:
“Very polite and knowledgeable… I will use them again for any plumbing needs I have.” – Karl Kuker
“Willis came out, fixed the job in 20 minutes and charged us $150… THANK YOU! You’ve got our business for LIFE!” – Jaime Weiland
“His guys showed up on time and they went the extra mile to make sure the job was done correctly.” – Cinda Odneal

However, there was also a negative review that expressed frustration regarding a lack of timely service:
“Said they had 50 tickets ahead of us and they didn’t know when they would get to us. Would never recommend them.” – Katie Bennett

Review Summary:
Positive Sentiments: Professionalism, timeliness, reasonable pricing, excellent communication, and effective problem resolution.
Negative Sentiments: Delays in service and communication concerns.

Additional Ratings:
Google Reviews: 4.6 stars based on 22 reviews.

Total Lead Smart Rating: 8.3

Conclusion:
Willis Plumbing Heating & AC appears to be a reliable choice for plumbing services in Amarillo, TX, recognized for their professional behavior and effective solutions. While most customers have had positive experiences, potential clients should be aware of occasional delays reported by some and may want to inquire about expected wait times.

Member Since August 2024

Listing Id 341718

Contact Info

722 S Arthur St, Amarillo, TX 79102
(806) 374-4551
Lead Smart Rating :
8.3/10.0

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Listing location

722 S Arthur St, Amarillo, TX 79102

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Reviews

karl kuker

4 months ago

Very polite and knowledgeable they fixed my under slab plumbing issues at a very reasonable price. I will use them again for any plumbing needs I have.

Phyllis Bennett-McCabe

7 months ago

I called on Monday and was told they were a week out. So I was surprised when they called Tuesday morning and said they were on their way. We’ve used them before, and they always take such good care of us.

Jaime Weiland

9 months ago

I cannot brag on this company enough. Franks plumbing came out and charged us $1000 for a job they didn’t even finish, then made us believe that we would have to spend $16k on a total repair job. Willis came out, fixed the job in 20 minutes and charged us $150. PLEASE don’t call anyone else but Willis. I’m so thankful my realtor friend recommended Willis. THANK YOU! You’ve got our business for LIFE!

Mason McCollum

9 months ago

Got these guys off recommendation. They got more jobs from me already!

Katie Bennett

a year ago

Said they had 50 tickets ahead of us and they didn’t know when they would get to us. Would never recommend them.

Hayden Baca

2 years ago

Was recommended by friend. Good and accurate info

Cinda Odneal

2 years ago

Matt‘s team came and replaced our sewer line. Leading up to the appointment Matt was very responsive on when he would be available, he texted me the day before to confirm. His guys showed up on time and they went the extra mile to make sure the job was done correctly. We went with Matt because he had the ability to replace the existing sewer that ran under a building. His bid was several thousand dollars less than the estimate we got to reroute the plumbing. The final bill was actually less than his bid. I have absolutely no complaints about Matt and his team and the job they do. I will use him again and will refer him to anyone who is looking for plumbing services.

Jason Baker

2 years ago

Matt with Willis Plumbing did an excellent job on our gas pipe repair. He is a great communicator and went out of his way to make sure everything was fixed promptly and properly. His bid for the job came in 5 times less expensive than our first quote. I can’t recommend him enough wished we would have met him sooner. Thank you Matt!!!!

Sarafina Johnson

2 years ago

Our property manager sent Willis Plumbing to unclog some drains in our new rental. Joseph showed up and did an amazing job! I cant speak on prices but he was the absolute sweetest to my son who was curious about what he was doing. Kind and professional and he got the job done! I would highly recommend them!

Wanda Laplount (Eclectra)

3 years ago

Willis was able to go to the property the day I called. We knew there was a break in the sewer line. We needed his pressure line clean and camera to diagnose the problem. He found the problem quickly and told me exactly what needed to be done. His service saved me ten thousand dollars because another plumber might have dug up the alley to the main, and my sewer is 20ft down. Thank you Willis Plumbing Heating and Air!