National Economy Plumbers in Memphis-TN, Tennessee 38114

National Economy Plumbers

2114 Southern Ave, Memphis, TN 38114

4.3 (70 reviews)

Overview:
National Economy Plumbers is a reputable plumbing service located in Memphis, TN. The company offers a range of plumbing solutions, focusing on reliability, quality of service, and customer satisfaction.

Services Provided:
– Leak repairs
– Pipe repairs
– Water line repairs
– Installation of plumbing fittings
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (901) 278-4242
Website: http://nationaleconomyplumbers.com/?utm_source=local&utm_medium=organic&utm_content=gmb

Customer Reviews and Sentiment:
National Economy Plumbers has received a range of reviews across various platforms:

Google Reviews: 4.3 stars based on 70 reviews.

Positive feedback highlights the company’s reliable, efficient, and knowledgeable technicians. Customers commend the professionalism and quality of work provided by the staff.

Examples of positive reviews include:
“NEP has helped us several times… great service.” – Susan Mealer
“Nice, clean and impeccable work done.” – Judi Harrick
“They really do want your business and care about being your go-to company!” – Ellie Mae

On the downside, a few customers have expressed dissatisfaction due to unresolved plumbing issues despite multiple visits, with some noting that they felt overcharged or ripped off.

Example of a negative review:
“I believe this company ripped me off… left me without heat again.” – Deanna

Review Summary:
Positive Sentiments: Reliable service, professional technicians, efficient work, responsive customer support, and quality repairs.
Negative Sentiments: Issues with pricing transparency, unresolved plumbing problems, and negative experiences in some service calls.

Additional Ratings:
BirdEye: 4.3 stars based on 70 reviews, reflecting consistent satisfaction with the service provided, although accompanied by some complaints regarding pricing and service quality.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). The company has received some complaints, with several relating to service dissatisfaction.
Total Lead Smart Rating: 6.5

Conclusion:
National Economy Plumbers is a solid choice for plumbing services in Memphis, TN, noted for their reliable service and professionalism. However, potential customers should be cautious of mixed feedback regarding pricing and service outcomes, as some reviews indicate issues with problem resolution and customer satisfaction.

Member Since August 2024

Listing Id 369128

Contact Info

2114 Southern Ave, Memphis, TN 38114
(901) 278-4242
Lead Smart Rating :
6.5/10.0

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Reviews

Jim Eubanks

2 months ago

Upstairs shower was leaking onto ceiling. Charged me $1600 for new fittings. Did not fix the problem. I found out that the soap dish was loose and that is where the water was coming from. Put up cement board and put the tiles back on, myself.

Susan Mealer

2 months ago

NEP has helped us several times over the last few years and have always provided great service. The techs have been reliable, prompt, knowledgeable, efficient and communicated the issue and resolution well every time. I highly recommend Jessi and her team.

Judi Harrick

3 months ago

The folks who answer the phone are so kind and efficient., Jesse and Glen. The technicians that came out, Guierllmo, Jamie and Malcom were soooooo fantastic. Nice, clean and impeccable work done. I highly recommend them.

Ellie Mae

5 months ago

This company came right out and repaired a leak on my water line in the yard. The plumbers were very professional and they did quality work. I was so happy to find a reliable company with old fashioned values. They really do want your business and care about being your go – to company! Thank you for rescuing me! Top notch work! Will definitely call you back out! Thanks!!!😃😃😃😃🙂🙂🙂

M B

5 months ago

From the initial phone call to waving goodbye to the plumbers and everything between; National Economy has proven I am doing at least one thing right in life… using the best plumbing company in town. They were compassionate, efficient and hardworking . I’ve used them for years at my home and at my work. No one wants to have plumbing problems, but thank God we have National Economy to wash those problems away. Devin and Taylor were class acts. They got down in the dirty and got the job done like the total pros they are. As I have said I have used them many times. But today they hit the ball out of the park and are deserving of a 6 star review. Thank you everyone at Natl Economy!

Thomas E. Owens

6 months ago

We had a burst pipe at our house. Monte and Bryce came out asap and found the leak, fixed it, and had us back up and running in no time. My business has used them for years and they have done work at my home many times. The best in the business! Thank you Benjie and team!

Deanna

6 months ago

I believe this company ripped me off two years in a row and left me without heat again the third year [2024]. I just got my gas floor furnace fixed easily by a honest plumber a few days before single digit temps came in! Cost me close to a thousand to have NEP not fix my heat. 😤 …

James Hunter

7 months ago

Fantastic!

Christina Marino

8 months ago

Very professional, knowledgeable and responsive. We wouldn’t trust any other company with our plumbing needs. They were quick to respond, walked me through every step of the process and even worked with our insurance company. Cannot highly enough about National Economy Plumbers! We have used them for several years and will continue to use them in the future! I would give them 10 stars if I could!

Fred Geiger

9 months ago

National Economy Plumbers are excellent. They did my plumbing work at a very reasonable price. I will definitely call them again, when I need plumbing done.