AAA Plumbing Services in Kingsport, Tennessee 37665

AAA Plumbing Services

1075 1/2 Lynn Garden Dr, Kingsport, TN 37665

2.4 (12 reviews)

Overview:
AAA Plumbing Services is a plumbing company located in Kingsport, TN. The business offers a range of plumbing services but has received mixed feedback from customers, indicating both strengths and weaknesses in service delivery.

Services Provided:
Plumbing services, leak repairs, drain cleaning, residential plumbing, emergency plumbing.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (423) 247-0053

Customer Reviews and Sentiment:
AAA Plumbing Services has garnered a mixed reception with an average rating of 2.4 stars based on 12 reviews.

Positive feedback highlights the company’s affordability and knowledgeable staff. Customers have praised their prompt service and professionalism in certain instances.

Examples of positive reviews include:
“It’s hard to believe their prices… they will fix your plumbing and they will not steal your wallet…” – Michael Turner
“I highly recommend this company… quick to respond and fixed the problem each time on the first visit.” – Ericka Cody
“Gary was able to come out the same day I called him… friendly and knowledgeable.” – Nathan Riner

Conversely, negative sentiments focus on unprofessionalism and unreliability, with multiple instances of no-shows and poor communication.

Examples of negative reviews include:
“He didn’t even bother to call me to tell me that he was not able to do the job…” – Roger Cody
“Way overpriced and unreliable.” – Kari Swiger
“Made an appointment… but he never showed up and never answered any of my calls.” – Stephen Bemrich

Review Summary:
Positive Sentiments: Affordable pricing, knowledgeable technicians, prompt responses.
Negative Sentiments: Unreliable service, multiple no-shows, poor communication, and some instances of high pricing.

Additional Ratings:
BirdEye: 2.4 stars based on 12 reviews. The customer satisfaction reflects dissatisfaction primarily related to service reliability.

Total Lead Smart Rating: 4.2

Conclusion:
AAA Plumbing Services in Kingsport, TN, appears to offer competitive pricing and has a few satisfied customers who appreciate the quality of work at times. However, potential customers should be cautious due to the considerable number of negative reviews indicating unreliable service and communication issues.

Member Since August 2024

Listing Id 363578

Contact Info

1075 1/2 Lynn Garden Dr, Kingsport, TN 37665
(423) 247-0053
Lead Smart Rating :
4.2/10.0

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1075 1/2 Lynn Garden Dr, Kingsport, TN 37665

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Reviews

Roger Cody

10 months ago

I was very disappointed in how unprofessional this business was. I had an appointment last Friday with a no show. He didn’t even bother to call me to tell me that he was not able to do the job or was running late. I called him several times and left voice mail and never did both returning my calls. This not a good business practices dude. So I called another plumber business and they were excellent, prompt and very professional. As far as Triple A, I give you a triple F. I would give a negative star if allowed. I assumed he thought my job was not big enough for him. His lost as the other plumber company got $10000 from me.

michael turner

11 months ago

It’s hard to believe their prices. And the service is top notch, these guys know what they’re doing. They will fix your plumbing and they will not steal your wallet on the way out thankfully LOL. I’m definitely very happy with there work. They’ve done two jobs for me so far and I can’t say enough about them. The owner is a great guy and he stands behind his work. Just all around good people.

Ericka Cody

11 months ago

I highly recommend this company. I have used them on two seperate occasions and both times they where quick to respond and fixed the problem each time on the first visit to my home. Very professional and curious. Very well priced and reliable services.

Kari Swiger

2 years ago

Way overpriced and unreliable

Jason

3 years ago

A no show today after made an appointment. Very unprofessional

stephen bemrich

3 years ago

Made appointment for him to come out to do a repair. Stayed home that day from work so I would be there when he arrived but he never showed up and never answered any of my calls or responded to the voice mail I left.

Darrell Millichamp

3 years ago

I keep calling and leaving messages but never hear back. Had to find someone else and that is not easy in a small town.

Joseph Harris

3 years ago

Called to get a quote and setup a day to have someone come look at a shower leak. Told me he was about to close and then told me to hold on just a moment….after 12 minutes of waiting I hung up the phone! What a joke!

Brittany DeClouet

4 years ago

He may quote you a cheaper price but he doesn’t show. I called and scheduled an appointment to get my toilet fixed. He never showed. 30 minutes later, I attempted to call him with no answer. I then called 10 minutes later from a different number and he answered. After telling me he got sick the day I called and made the appointment and he tried to call me (he never called), he said he would get back with me that same day about his other guy coming out for him to do the job. I didn’t expect a phone call back so I went ahead and found someone else. He never called back. I cleared my day for him to come out for the leak and it was a big inconvenience to myself and my children to reschedule everything for a no show. Don’t waste your time. Go ahead and pay a little extra for a professional.

Nathan Riner

4 years ago

5 stars alone based on price compared to other plumbers in the area. Gary was able to come out the same day I called him. He was able to unclog a line very quickly and he was friendly and knowledgeable. He will be my only call for any future problems I may have. Highly recommended.