Choice One Leak Detection in Farragut, Tennessee 37933

Choice One Leak Detection

11409 Municipal Center Dr, Farragut, TN 37933

3.8 (8 reviews)

Overview:
Choice One Leak Detection is a plumbing service located in Farragut, TN. The company specializes in leak detection and plumbing repairs, offering emergency services to address urgent plumbing issues promptly.

Services Provided:
– Leak detection
– Plumbing repairs
– Emergency plumbing services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (865) 809-9886
Website: http://choiceoneleakdetection.com/about-us/

Customer Reviews and Sentiment:
Choice One Leak Detection has garnered a mix of reviews, with a rating of 3.8 stars based on 8 reviews.

Positive feedback highlights the company’s professionalism, responsiveness, and emergency service capabilities. Customers praised the technicians for their knowledge and willingness to accommodate urgent plumbing needs.

Examples of positive reviews include:
“Great service. Daniel was very professional and explained everything he did.” – Laura Reno
“They are true heroes! Their service was phenomenal.” – Breck Ellison
“I would highly recommend Choice One. They will be the first place I call next.” – Frank Brand

However, negative feedback indicates issues with availability and equipment, as noted in one customer’s experience with their leak detection capability.

Example of a negative review:
“When you have Leak Detection in your name I would think you would have the equipment to detect leaks.” – David Bryant

Review Summary:
Positive Sentiments: Professionalism, knowledgeable technicians, thorough service, and responsiveness to emergencies.
Negative Sentiments: Equipment issues, limited service availability at times.

Additional Ratings:
BirdEye: 3.8 stars based on 8 reviews, showing a similar pattern of mixed customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.6

Conclusion:
Choice One Leak Detection appears to be a dependable plumbing service in Farragut, TN, particularly valued for their emergency response and knowledgeable technicians. However, potential clients should remain aware of the mix of reviews and some reported service limitations.

Member Since August 2024

Listing Id 355105

Contact Info

11409 Municipal Center Dr, Farragut, TN 37933
(865) 809-9886
Lead Smart Rating :
5.6/10.0

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Listing location

11409 Municipal Center Dr, Farragut, TN 37933

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Reviews

Laura Reno

10 months ago

Daniel was very professional and he explained everything he did and even let me hear the leak. He made sure I had time to think of and ask all of my questions. Great service.

David Bryant

3 years ago

Called for help locating a Pool Leak and was informed their leak detection equipment was broken and were not doing leak detection right now. Was nice on the phone but when you have Leak Detection in your name I would think you would have the equipment to detect Leaks.

Chris Calway

4 years ago

Super great service. Very knowledgeable and professional.

Breck Ellison

4 years ago

They are truly heroes! We had a massive leak underground on Saturday. Sunday morning Brandon came out and thought he found it but didn’t have the proper equipment to repair since it was so deep. Monday Steve and Tyler came out. Unfortunately the leak wasn’t where we initially thought, it was under the driveway. With a family member here on hospice we had to have water and weren’t able to leave to go somewhere else to get it. With all the rain they weren’t able to come out today to bore the line, so Steve and Tyler went above and beyond to run a temporary line between the meter and our house so we could have running water until they were able to return to complete they job. They are true heroes whose selfless act of laying a temp line in the pouring lane won’t ever be forgotten. Gentlemen, thank you both so much! If you need work done I can’t recommend Choice One Leak Detection enough. Their service, even an emergency call over a weekend with a prompt return Monday morning, was phenomenal. I couldn’t be more pleased and will absolutely be using them again in the future for my plumbing needs.

Frank Brand

4 years ago

Our home main sewer drain line started backing up Saturday afternoon and Steve came out and had our system repaired and operational in no time. He was very professional and respectful. I would highly recommend Choice One. They will be the first place I call the next time we have any plumbing issues.

Cleanway Inc

4 years ago

Dylan was our tech, He did a great job. He had a positive attitude, very willing to please. $885 is outrageous to stop a toilet from leaking and replace a bathroom faucet. Robert, the owner of Choice One , contacted me. He talked me through my experience. We reviewed the bill together. He made some adjustments, he was very professional. He seems like a very caring business owner. What I should have done is called Robert in the first place before writing review. That was an error on my part. Joe