Martin Plumbing LLC

Martin Plumbing LLC

Available
location 184 Central Ave, Crossville, TN 38555
4 (62 reviews)

Overview:
Martin Plumbing LLC is a well-established plumbing service located in Crossville, TN. This company is dedicated to providing high-quality plumbing solutions to its clients, ensuring timely and efficient service, and building solid relationships with customers.

Services Provided:
– Emergency plumbing services
– Hot water heater installation and replacement
– General plumbing repairs and maintenance
– Leak detection and repairs
– Fixture installation (e.g., kitchen faucets)

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (931) 484-0866
Website: https://martinplumbingtn.com/

Customer Reviews and Sentiment:
Martin Plumbing has garnered a solid reputation with an overall rating of 4.0 stars from 62 reviews. Positive feedback emphasizes the professionalism, responsiveness, and reliability of the service.

Examples of positive reviews include:
“Frank showed me what was wrong, quoted a price for the new hot water heater I agreed to and did the replacement all in 1 1/2 hrs.” – Paula Lozano
“Everyone at Martin Plumbing is a pleasure to deal with! Superior customer service!” – Sally Coffey
“I can honestly say that they hold a certain type of professionalism that is rarely seen in the service industry today.” – Kenne Duff

However, negative sentiment primarily stems from a single customer’s experience, where a lack of integrity was mentioned regarding service outcomes and failure to resolve plumbing issues adequately.
“No integrity. After reaching out, no refund of any type was provided.” – Martin Bass

Review Summary:
Positive Sentiments: Responsive customer service, professional and friendly technicians, timely service, and quality workmanship.
Negative Sentiments: Issues with service effectiveness and communication regarding problem resolution.

Additional Ratings:
BirdEye: 4.0 stars based on 62 reviews, confirming a consistent customer satisfaction level, though with some reported service issues.
Total Lead Smart Rating: 7.5

Conclusion:
Martin Plumbing LLC is a reliable choice for plumbing services in Crossville, TN, particularly valued for their promptness and skilled staff. Nevertheless, potential clients should remain aware of the mixed feedback and specific service incident when considering their options.

business

Member Since August 2024

Listing Id 351272

Contact Info

  • address 184 Central Ave, Crossville, TN 38555
  • phone (931) 484-0866
  • Lead Smart Rating :
  • 7.5/10.0
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Listing location

  • address 184 Central Ave, Crossville, TN 38555
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