Southeast Rooter and Plumbing in Cleveland-TN, Tennessee 37312

Southeast Rooter and Plumbing

4610 Aster Dr NW, Cleveland, TN 37312

4.4 (12 reviews)

Overview:
Southeast Rooter and Plumbing is a plumbing service based in Cleveland, TN, known for providing a variety of plumbing solutions. The company has been characterized by its professional service and commitment to resolving plumbing issues efficiently.

Services Provided:
– Plumbing repairs
– Drain cleaning
– Water line replacement
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (423) 724-7272

Customer Reviews and Sentiment:
Southeast Rooter and Plumbing holds an overall rating of 4.4 stars based on 12 reviews across various platforms.

Positive feedback emphasizes their professionalism, prompt response, and quality of work. Customers have praised the company’s efficiency and the effective resolution of plumbing issues.

Examples of positive reviews include:
“Very professional & have always taken good care of my plumbing issues.” – Pam Baker
“Called these guys at 4:30 and they arrived by 5:00 and fixed my problem in 5 minutes.” – Clarence Dodson
“They were on time, professional, did great work, cleaned up after they were finished.” – Ann Hughes Harrod

On the downside, a few reviews highlight issues with communication and appointments. One customer expressed frustration over a scheduled visit that was missed without any notification.

Examples of negative reviews include:
“If you can get them to respond or show up, they do good work.” – td steele
“Ended up wasting most of the day waiting on them to show up.” – WellItAintFunny

Review Summary:
Positive Sentiments: Professional service, promptness, quality work, effective problem-solving, and reasonable pricing.
Negative Sentiments: Communication challenges, missed appointments, and lack of response.

Additional Ratings:
BirdEye: 4.4 stars based on 12 reviews, demonstrating a generally positive customer experience, with some concerns noted.
Total Lead Smart Rating: 7.5/10.

Conclusion:
Southeast Rooter and Plumbing appears to be a solid choice for plumbing services in Cleveland, TN, particularly for customers valuing reliability and professionalism. However, potential clients should consider the mixed reviews regarding communication and appointment follow-through.

Member Since August 2024

Listing Id 349594

Contact Info

4610 Aster Dr NW, Cleveland, TN 37312
(423) 724-7272
Lead Smart Rating :
7.5/10.0

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Listing location

4610 Aster Dr NW, Cleveland, TN 37312

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Reviews

Aaron Pirnack

a year ago

Went above and beyond

td steele

a year ago

I have tried to use this company several times for different issues, if you can get them to respond or show up they do good work. Getting them to respond or show up is this issue. Good luck if trying to use them!!

Pam Baker

a year ago

Very professional & have always taken good care of my plumbing issues.

Jerry Reno

2 years ago

Replaced water line prv and outside hydrants. Did a good professional job. Cleaned up afterwards. Would recommend.

Clarence Dodson

2 years ago

Called 1 plumber he couldn’t unclog the drain , called RotoRooter they never called us back ,called these guys at 4:30 and they arrived by 5:00 and fixed my problem in 5 minutes and they gave me cheaper estimates than Hep .

Mary Alicia Harden

2 years ago

Has always worked hard and gone above expectations. Honest and dependable. Will not use anyone else

Becky Brown

3 years ago

I had to have a pop off valve replaced. They recommended that a expansion tank be installed. Very professional and courteous! Will definitely use them again

Randi Broecker

3 years ago

I had called several plumbers over the course of a week with no return calls. Today I called Southeast Rooter and Plumbing and the call was answered promptly and assured me they could get out today after the job they were on. These gentlemen called back promptly and arrived quickly after. The problem was found quickly and repaired efficiently with friendly knowledgeable service. I would definitely recommend them for any plumbing needs and will call them back when I need one!

Ann Hughes Harrod

3 years ago

They were on time, professional, did great work, cleaned up after they were finished and the prices was extremely reasonable. I would highly recommend them.

WellItAintFunny

3 years ago

Had a date and time for them to come out to look at an issue. Ended up wasting most of the day waiting on them to show up to which they never did. No phone call. They also ignored my many phone calls.