B K Plumbing Inc.

Zack Peddicord

a month ago

I will call B K for all my future plumbing needs. Bill and Jake were knowledgeable, professional, kind, and flexible throughout our entire experience with them. Not to mention, they were on time and responded quickly to my inquiries. While helping us with our kitchen remodel, they ran into an unexpected issue and were quick to find a solution. Thanks so much Bill and Jake!

Chris Monteleone

a month ago

B K Plumbing is very responsive and respectful. I needed them to fix a plumbing issue late in the day. They did it quickly and correctly.

Stacie Brown

2 months ago

Outstanding customer service! Bill came out on a Saturday and accessed an ongoing problem/leak we had at my daughter’s house. He was patient and informative explaining why what had been done in the past didn’t work and then offered a permanent solution. Once the repairs were done, I didn’t want to use a credit card because of the fee and because of extenuating circumstances, I was unable to drive out to the property to pay with a check. -So, Bill offered to meet my daughter at their business office before they even open so that my daughter could drop off a check and not be late for work! Outstanding job and price. -Also, the only plumber out of 4 that I called that also services clogged toilets. Thanks BK plumbing! It was a stressful time and you guys were awesome!

Kevin Shockley

4 months ago

BK Plumbing has been great to work with! They are very reasonable and professional. Bill came out and did warranty work even though it was slightly beyond the warranty date.

Jay Mar

4 months ago

Best customer service and knowledge. Dependable and honest. Thanks Bill

Missy Pena

5 months ago

We had a disaster !!! We thought oh how hard could it be to unclog a drain 1st mistake. Then we went and bought our own equipment to so said task 2nd mistake and 700.00. We spent 6 hours trying to unclog this disaster 3rd mistake. I tell you all this back story in hopes it will help someone else not make the same mistakes we did. I called BK Plumbing (1st call) Bill answered the phone mind you I’m in a mess literally lol. He gives me a time of between 2&4 They showed up early Matt and Brandon were my techs and they were so professional and even had a sense of humor!! They explained everything they were doing and I appreciated that more than they know. The field manager Bill came out to assist them remember it was a disaster for us. Bill was very polite and professional he too has a sense of humor !! Remember we spent 6 hours trying to get this unclogged They had it unclogged and put the bathroom back together and even cleaned the bathroom . They put a new wax ring on & installed the toilet which I was not expecting !! I thought I would have to do all that . They had us fixed within 2 hours !!!!!! All this is going on while we are running a business yes in broad daylight. Because of them and I mean Matt Brandon and Bill we were able to continue working and helping our customers. I highly recommend BK Plumbing . Thank you again from Affordable Auto Repair!!

Colleen Mattison

6 months ago

I had the usual chaos breaks out on Holidays when you have company. But New Years eve morning, I called BK Plumbling and Bill answered. He heard my cries that I needed a rescue for backed up plumbing and was able to come within an hour and a half. I was fortunate to have a professional experienced plumber to come and resolve my issue. He was willing to talk me through solutions and didn’t mind me seeing what took place. My house was respected and was left cleaner than when he came. He later told me over 24 folks were going to be at his house to celebrate that new years evening. You don’t get better than that. Thank Bill.

Conizene

7 months ago

Too expensive

Pamela

10 months ago

We had a leak between the meter and the house. BK moved quickly to get permissions and schedule replacement of the aging copper line with PEX. The crew was prompt, courteous and professional. There was no damage to the planting and they used the existing opening to the house. So we were very pleased. The price was quite reasonable for the work involved.

Scott Moats

11 months ago

I’ve used BK plumbing 3 times and this last service call was a horrible experience. Hot water issue at a condo downtown. Brian showed up, diagnosed the issue, ordered parts, and installed the parts, incorrectly. Once the problem wasn’t fixed I was told by Brian I may have to replace a 3 year old hot water unit or maybe there’s an electrical issue. This sounded quite fishy to me. I’m not a plumber so I wouldn’t have known this until I contacted another plumber for a second opinion, who then told as well as showed me the new parts were installed incorrectly. He also showed me the old parts that were left in the crawl space next to the hot water heater where he had to re-diagnosis the issue. Once these parts were connected correctly we had hot water again. I had to pay the 2nd plumber for travel time and a diagnostic fee but not parts since the parts were already there. BK plumbing is trying to collect for the diagnostic and travel time, as well as parts. I, nor should anyone, have to pay 2 diagnostic and 2 travel fees due to incompetent work. I can’t run my businesses this way and nor should they. I have offered now 3 times to pay for parts but that’s all I’m willing to pay. I appreciated the work to diagnose the issue but that doesn’t go very far when a second company has to finish your work and has to do the same work because you can’t finish the job correctly. Unfortunately, I won’t use nor recommend them to anyone. Make sure work is done correctly before paying.