Courtesy Plumbing

Overview:
Courtesy Plumbing is a plumbing service located in Brookings, South Dakota, known for providing a range of plumbing solutions to the local community. With a reputation for quality work and customer service, the company primarily focuses on installations, repairs, and maintenance services.

Services Provided:
– Installation of water softeners and reverse osmosis systems
– Repairs on water heaters
– Garbage disposal installation
– General plumbing repairs and maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (605) 692-6076

Customer Reviews and Sentiment:
Courtesy Plumbing has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.6 stars based on 35 reviews.

Positive feedback highlights the company’s helpfulness, professionalism, and quality of work. Many customers appreciate the courteous and knowledgeable staff, as well as their ability to resolve plumbing issues effectively.

Examples of positive reviews include:
“They were kind, courteous, knowledgeable, and not only fixed the problem they left our plumbing better than before!” – Laura Garmatz
“Super helpful, very nice, they didn’t even mind my dog jumping on them.” – Tonya Hohenthaner
“Courtesy is fast, responsive, and professional in their work.” – Tanner Aiken

However, there is at least one instance of significant dissatisfaction, with a customer reporting a poor installation job and multiple re-dos required on their plumbing work.

Negative Sentiment Example:
“Installed our water softener and reverse osmosis system backwards. Had to redo vanity plumbing several times.” – Amber Schrag

Review Summary:
Positive Sentiments: Helpful and courteous staff, professional service, effective problem-solving, high-quality workmanship.
Negative Sentiments: Errors in installations leading to additional work, customer complaints about service quality.

Additional Ratings:
BirdEye: 4.6 stars based on 35 reviews, reflecting similar overall satisfaction.

Total Lead Smart Rating: 7.3

Conclusion:
Courtesy Plumbing appears to be a competent plumbing service in Brookings, SD, known for its prompt and professional service. While many customers enjoy a positive experience, potential clients should be mindful of a few negative reviews regarding installation errors that could affect their choice.