Elite Plumbing Inc in Rock Hill, South Carolina 29732

Elite Plumbing Inc

3057 Chapman Cir, Rock Hill, SC 29732

1.5 (2 reviews)

Overview:
Elite Plumbing Inc is a plumbing service provider located in Rock Hill, SC. The company specializes in various plumbing tasks, including pipe replacements and assessments.

Services Provided:
– Pipe replacement
– Plumbing assessments
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (803) 329-4725

Customer Reviews and Sentiment:
Google Reviews: 1.5 stars based on 2 reviews.

Negative feedback highlights the company’s lack of professionalism and poor communication. Customers have noted that service calls did not meet their expectations and resulted in added expenses due to inadequate assessments.

Examples of negative reviews include:
“The plumber had no idea why the call was placed… we now have to schedule a different company…” – Sarah Gingrich
“They NEVER removed their shoes… they had no regard for personal things and damaged… The workers are terribly unprofessional…” – Sara Sonnekalb

Review Summary:
Positive Sentiments: None evident from the reviews.
Negative Sentiments: Inadequate communication, unprofessional behavior, damage to personal property, delayed service.

Additional Ratings:
Total Lead Smart Rating: 2.0

Conclusion:
Elite Plumbing Inc has struggled with customer satisfaction in Rock Hill, SC, primarily due to reported issues with professionalism and service efficiency. Potential customers may want to consider alternative plumbing services given the overwhelmingly negative reviews.

Member Since August 2024

Listing Id 379796

Contact Info

3057 Chapman Cir, Rock Hill, SC 29732
(803) 329-4725
Lead Smart Rating :
2.0/10.0

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3057 Chapman Cir, Rock Hill, SC 29732

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Reviews

Sarah Gingrich

5 years ago

I spoke to a woman on the phone 2-3 times to discuss our issue and try to schedule someone to assess the possibility of replacing PB pipes in a home we are under contract on and give us an estimate. The plumber came out and we discussed results on the phone. The plumber had no idea why the call was placed (to estimate pipe replacement) and just looked at the toilets and other water systems. We now have to schedule a different company to come out at our expense to give us the answers we should have already had. The plumber I spoke to was very helpful, but after multiple calls to customer service to discuss a re-pipe before scheduling, he should have been given accurate information about why he was being sent on a service call.

Sara Sonnekalb

10 years ago

My apartment complex hired Elite plumbing to replace pipes in all the apts. It was supposed to take 2 weeks, and it took 3.5 weeks, they NEVER removed their shoes even when it was raining out and tracked mud EVERYWHERE. They had no regard for personal things and damaged a (previously) dent-free wooden china cabinet and got drywall dust all over my computer and everything. They left doors unlocked and wide freaking open. Anyone could have sneaked in and stolen something or cased the place. The workers are terribly unprofessional and discuss crude topics and flirt with each other right in front of you. On top of everything, their manager/supervisor didn’t seem to care about any of it.