Stokes Plumbing & Trenchless Sewer Repair in Florence-SC, South Carolina 29505

Stokes Plumbing & Trenchless Sewer Repair

1209 Pamplico Hwy, Florence, SC 29505

3.5 (13 reviews)

Overview:
Stokes Plumbing & Trenchless Sewer Repair is a plumbing service located in Florence, SC, specializing in trenchless sewer repair and various plumbing solutions. The company is positioned to serve local customers with both emergency and standard plumbing needs.

Services Provided:
– Trenchless sewer repair
– Toilet installation
– General plumbing services
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (843) 687-2696

Customer Reviews and Sentiment:
Stokes Plumbing & Trenchless Sewer Repair has a mixed rating of 3.5 stars based on 13 reviews.

Positive feedback emphasizes the friendly and prompt service provided by staff members, particularly highlighting effective work and professional behavior.

Examples of positive reviews include:
“Great and friendly service!” – Megan Ray
“Came out to our house on a weekend and did everything he could to get us hot water as soon as he could at a decent price.” – Heather Newswanger
“We had a gross situation that was easily remedied by Brandon Stokes. He arrived pretty quickly, was really knowledgeable, and super friendly.” – Donna Walker

Conversely, complaints primarily center around poor communication, unprofessional behavior, and dissatisfaction with completed work.

Negative reviews include:
“Wesley stole 3k from me after he did a job half way…” – Mark “Slick Willy” Dibernardo
“Never even returned our calls” – Mark Wade
“Not good …reached out to company…got a quote…called to set appt for 2 weeks straight. No response.” – Dawn Taylor

Review Summary:
Positive Sentiments: Friendly service, prompt response, professional demeanor, effective plumbing solutions.
Negative Sentiments: Issues with communication, dissatisfaction with work quality, unresponsiveness.

Additional Ratings:
BirdEye: 3.5 stars based on 13 reviews, showing a similar pattern of evaluation with mixed feedback.
Better Business Bureau (BBB): Not accredited and currently has no rating but reflects some unresolved complaints.

Total Lead Smart Rating: 5.0

Conclusion:
Stokes Plumbing & Trenchless Sewer Repair presents itself as a viable plumbing option in Florence, SC, with several positive reviews underscoring their friendly service and expertise. However, potential customers should remain cautious of the mixed feedback related to communication issues and job dissatisfaction before proceeding with their services.

Member Since August 2024

Listing Id 355459

Contact Info

1209 Pamplico Hwy, Florence, SC 29505
(843) 687-2696
Lead Smart Rating :
5.0/10.0

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1209 Pamplico Hwy, Florence, SC 29505

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Reviews

Mark “Slick Willy” Dibernardo

4 months ago

Wesley stole 3k from me after he did a job half way and insisted he needed more money or he would leave it as is. My yard all torn up after his machines did donuts in my grass hell bud that ain’t no good

Megan Ray

7 months ago

Great and friendly service!

Gloria Shadoan

8 months ago

Such nice people. Ms. Kym helped answer all my questions and was very helpful

TheLemonBreadMan

a year ago

If I could give this company a zero I would. Brandon Stokes came out. His machine got stuck in my yard because of his own mistake. He left the machine there for two months and now I have to go through litigation to have it removed. All the gunk from the sewer is just seeping in my yard. I paid him for the work he did. He wants me to pay to have his machine removed. Good thing I have cameras all around my house and keep videos of all transactions with people like this. I tried contacting the owner Wesley Stokes to work this out before I had to take legal action but no response.

Calvin The Dreamchaser

a year ago

Main these guys are really on point and professional installed the toilet in 30 minutes clean up and was out. Effective and efficient

Kevin Page

2 years ago

After 5 months of running around to no avail they installed faulty toilets that only lasted 7 months because of the code they violeted while installing our pipes under sized for commercial use and leaving both bathrooms in utter messes would rate 0 if I could please please stay away. They will waste your time and money

Mark Wade

2 years ago

Never even returned our calls

Heather Newswanger

2 years ago

Came out to our house on a weekend and did everything he could to get us hot water as soon as he could at a decent price. Would use again and recommend!

Dawn Taylor

2 years ago

Not good …reached out to company…spoke with owner…got a quote…called to set appt for 2 weeks straight. Emailed, text, no response. It led me to believe this company either does not exist and if it does it has no ability for follow through. I found another company prompt, professional courteous, and excellent in every way Don’t settle…and it is hard to even give 1 star but no other choice

Donna Walker

3 years ago

We had a gross situation that was easily remedied by Brandon Stokes. He arrived pretty quickly, was really knowledgeable, and super friendly. We highly recommend him!